Transit Security Officer (Charlotte)

Transit Security Officer $18.00-$20.00

5:30am-3:30pm

3:30pm-1:30am

8pm-6am

11pm-7am

Benefits: Health Insurance - Vision & Dental - Life Insurance - Short Term Disibility Insurance - 401k Retirement Plans - Specialized Training - Career Advancement Opportunities.

Introduction

Join our team as a Transit Security Officer and become an integral part of ensuring a safe and secure travel environment for our community. In this crucial role, you will monitor transit activities, address security concerns, and provide assistance to passengers to maintain the peace and order of our transit systems. Your vigilance and dedication to safety will contribute to the well-being of thousands of daily commuters and make a meaningful impact on public transportation.

Job Responsibilities

- Conduct regular patrols of transit areas, including platforms, buses, trains, and transit stations to ensure the safety of passengers and staff.
- Monitor surveillance equipment and respond to any alerts, incidents, or suspicious activities.
- Enforce transit regulations and laws, ensuring passengers comply with fare requirements and conduct codes.
- Provide assistance to passengers, including directions, information about transit services, and help in emergency situations.
- Respond to emergencies promptly, coordinating with law enforcement and emergency services when necessary.
- Write detailed reports on incidents, accidents, and any security breaches observed during shifts.
- Collaborate with local law enforcement agencies to address criminal activity within the transit system.
- Assist in the evacuation of transit vehicles and stations in the event of an emergency or as directed by emergency response protocols.
- Conduct inspections of transit facilities for potential safety hazards or security risks, reporting any findings to the appropriate department.
- Provide crowd control and manage passenger flow during peak times or special events to ensure the safety and efficiency of transit operations.
- Participate in security awareness and training programs to remain up-to-date with current security procedures and practices.
- Work with other security personnel as a team to provide a secure transit environment.
- Act as a visible deterrent to crime and other violations by maintaining a strong security presence.

Job Requirements

- High school diploma or GED equivalent
- Minimum age of 18 years
- Valid driver's license with a clean driving record
- Ability to pass a criminal background check and drug screening
- Previous experience in security work or law enforcement is preferred
- Certification in CPR and First Aid
- Ability to obtain a security guard license as required by the state or municipality
- Physical fitness to walk, stand, and sometimes run during patrols
- Good observational skills and attention to detail
- Strong communication skills, both written and verbal
- Ability to remain calm and take appropriate action in stressful situations
- Basic computer skills for report writing and data entry
- Knowledge of public safety and security procedures/protocols
- Willingness to work shifts, including nights, weekends, and holidays
- Ability to work independently with minimal supervision
- Familiarity with radio or communication devices
- Ability to interact professionally with the public and de-escalate tense situations
- Knowledge of local laws, ordinances, and regulations
- Commitment to non-discriminatory practices and cultural sensitivity

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