Order Management Deliver Operator - REMOTE

Job Title: Order Management Deliver Operator - REMOTE

Location: Cary, NC

Employment: Contract (12 months) Potential to convert Direct

Industry: Manufacturing

Compensation: $32.00 - $35.20 /hour

Schedule: 40hours /week

Shift Schedules Available:

Shift Schedules
M-F 9:30am-6:30pm.
Tuesday - Saturday 8:00am-5:00pm
Tuesday - Saturday 1:00pm-10:00pm
Sunday - Thursday 1:00pm-10:00pm
M-F 10:00am-7:00pm
M-F 10:00am-7:00pm
M-F 10:30am-7:30pm

100% remote (training included), but must live within 1 hour of Cary, NC

About the Opportunity:

• Join a collaborative customer service and materials logistics team in a fully remote, back-office role supporting medical imaging equipment across the U.S.
• You'll manage urgent spare part, tool, and order requests, coordinate shipments, and resolve fulfillment issues while partnering closely with field service engineers, vendors, carriers, and internal teams.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY. Email resume to: [email protected]

What You'll Do:

• Process and manage urgent spare part and tool orders in SAP, ensuring accurate and timely fulfillment.
• Respond to a high volume of phone and email inquiries from field service engineers and other stakeholders.
• Track shipments, backorders, and delivery issues using FedEx, DHL, XPO, and other logistics systems.
• Investigate and resolve order delays, inventory discrepancies, and other semi-complex fulfilment issues.
• Collaborate with cross-functional teams and external logistics partners to ensure parts are correctly assigned, shipped, and delivered.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 1+years of experience in order management, logistics, customer service, materials coordination

What Sets You Apart:

• Strong computer skills (Microsoft Office).
• Ability to multitask in a fast-paced environment.
• Customer service focus-clear communication via phone & email.
• SAP experience
• Highly organized and detail-oriented
• Adaptive learner with a proactive, results-oriented mindset
• Strong commitment to customer support and teamwork
• Excellent written and verbal communication skills
• Ability to analyze information and make sound decisions
• Capable of multitasking effectively in a fast-paced, sometimes stressful environment
• Strong ability to build and maintain positive working relationships
• Collaborative and team-focused approach
• Strong computer proficiency
• Flexibility to cover other shifts during staffing shortages

Additional Information:

• Upon offer of employment, the individual will be subject to a background check

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By ing for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may . Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.