UI Production Support Engineer

Durham, NC

Kforce has a client that is seeking a UI Production Support Engineer in Durham, NC.

  • Deep experience in managing technology environment stability and availability, ensuring high uptime and reliability
  • Strong knowledge of ITIL practices for incident management, change management, and service delivery
  • Proficiency in system support principles, focusing on process automation, monitoring, and continuous improvement
  • Hands-on experience with Agile software development methodologies, including delivery projects and implementations
  • Expertise in search and analytics engines like Splunk and Datalog for log analysis and insights
  • Skills in workflow design, data analysis, and requirements identification/specification to optimize processes
  • Knowledge of cloud-based technologies
  • Competence in programming languages such as JavaScript, NodeJS, or Java for development and integration
  • Experience with production support systems like ServiceNow, automated deployment pipelines, and Jenkins
  • Ability to think creatively and abstractly to solve complex problems
  • Hands-on experience with Docker and cloud-computing platforms (e.g., AWS, Azure), with AWS Certification as a bonus

Posted 2026-04-23

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