Receptionist/Admin
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Receives, sorts, and routes mail, and maintains and routes publications
- Orders, receives, and maintains office supplies.
- Comprehensive understanding of customer service, principles and practices
- Work under time constraints to meet specific timelines
- Attention to detail and keen sense of safeguarding other people's property and information
- Responsible to maintain a professional presence while greeting visitors and answers calls.
- Use discretion as necessary when routing calls or providing information regarding the organization to callers.
- Monitors visitor access and issues passes when required.
- Manages the main fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing.
- 1+ years general office administration experience
- Proven ability to multi-task in fast-paced office environment
- Quick learner, detail oriented and self-motivated
- Construction or insurance industry experience preferred.
- Strong written and verbal communication skills
- Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
- Sitting for extended periods of time
- Manual dexterity needed for keyboarding and other repetitive tasks
- The ability to bend, crouch, or stand as necessary.
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