Coffee Shop Manager - Winston Salem NC location

Hourly Pay: DOE, average offer $20/hr + bonuses, potential overall salary $50k all combined

Hours Open: 5:30am-9pm Mondays thru Sunday

Hours expected to work: 32/hr in shop and 8 hrs admin work

Benefits: 401k, paid time off, vision, dental, health benefits

Bonuses: potential $1k bonus per month, $4.50/hr added to hourly, example: $24.50/hr potentially

Job Description:

The Store Manager will be responsible for managing the day-to-day operations of the store, ensuring that we provide the best drive-thru beverage experience on the planet for our customers.

What You’ll Do:

• Manage and oversee the daily operations of the store, ensuring that all policies and procedures are followed
• Hire, train, and motivate a young and energetic staff to provide exceptional service to our customers
• Communicate daily with the Regional Manager, working to ensure your store is on track, strategizing for growth, and implementing company strategies
• Create a fun and positive working environment that promotes teamwork
• Monitor inventory levels and order supplies
• Ensure that the store is always clean and well-maintained
• Develop and execute strategic and operational plans for your store
• Build and maintain relationships with customers, vendors, and the local community
• Monitor financial performance and implement strategies to improve profitability

Skills You’ll Need:

• At least 1 year Management experience, overseeing one or more stores, branches or departments
• 3+ years of experience in a customer-service focused role
• High school diploma or equivalent
• Food and beverage industry experience, preferably in coffee
• Strong leadership skills with the ability to motivate and inspire a young team
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Ability to work in a fast-paced environment and make quick decisions
• Passionate about providing exceptional customer service
• Ability to work flexible hours, including weekends and holidays
• Possess a servant leadership mentality
• Able to meet the physical demands of the position, including standing for up to 8 hours and lifting up to 50 pounds