HVAC Service Technician

MSS Solutions, LLC
Wilmington, NC

Job Description

Job Description

As a result of our phenomenal growth, MSS Solutions, LLC has an HVAC Service Technician . If you are an experienced HVAC professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

The essential roles and responsibilities are outlined below:

  • Work as a team with other HVAC technicians.
  • Perform preventative maintenance contracts.
  • Troubleshoot, repair, and maintain light commercial equipment.
  • Perform scheduled maintenance such as replacing belts/filters and identify anomalies in HVAC equipment.
  • Log HVAC equipment such as refrigerant circuit, electrical circuit, condition of equipment, etc.
  • Ability to braze, leak checks, and the evacuation process.
  • Understands the commercial DX equipment up to/over 25 tons, intake/exhaust fans, split systems, heat pumps, water source heat pumps, min-splits, electric motor controls, etc.
  • Communicate with Team Lead, Coordination Staff, Sales Staff, and customers.
  • Complete equipment log sheets for Project Managers and upload them into the database
  • Complete assigned tasks with minimal call-backs
  • Be responsive to supervisor and dispatcher.
  • Complete all paperwork in an accurate and timely manner.
  • Abide by basic safe work practices.
  • Other such duties and responsibilities as assigned by the company from time to time
Qualifications and Education Requirements
  • Universal EPA certification
  • Ability to understand mechanical drawings and equipment specifications
  • Demonstrated experience in understanding basic refrigerant cycle, various heating components, and air distribution systems.
  • Ability to communicate with customers and explain complex technical issues in laymen's terms
  • Valid driver's license and acceptable driving record
  • Must successfully pass a background check.
Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs.

Currently, our benefits include:

  • Medical/Dental/Vision Insurance
  • 401k with Employer Contributions
  • PTO
  • Paid Holidays
  • Employee Assistance Program
  • Long-term Disability
  • Short-term Disability
  • Flexible Spending Plan
  • Health Savings Plan
Additional Notes:
  • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
  • Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled

MSS Employees, please visit the MSS Career Center or contact HR to apply.

Posted 2025-07-29

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