Accounts Receivable Specialist - Charlotte, NC

Job Description

Job Description

Accounts Receivable Specialist

Charlotte, NC Office

100% Work On-Site

Basic Function

The Accounts Receivable Specialist is responsible for overseeing and executing the day-to-day operations in compliance with U.S. GAAP, ensuring accurate billing, timely collections, system process integrity, customer service excellence, and adherence to U.S. tax and regulatory requirements. This role requires a strong team player who works closely with the local accounting team and collaborates effectively with overseas Headquarters (HQ) to ensure consistent financial reporting, internal controls, and process alignment.

Key Responsibilities

Accounts Receivable & Accounting (U.S. GAAP)

• Manage full-cycle AR including invoicing, cash application, adjustments, credit memos, and write-offs
• Reconcile AR sub-ledger to the General Ledger in accordance with U.S. GAAP
• Support month-end, quarter-end, and year-end close in coordination with the accounting team
• Partner with Accounting on bad debt analysis and allowance for doubtful accounts

System & Process Management

• Process AR transactions in ERP systems (SAP, Oracle, NetSuite, Workday, Microsoft Dynamics, etc.)
• Responsible to working closely with the accounting team to ensure compliance with SOPs, SOX controls, and internal policies
• Coordinate with overseas HQ Finance teams to align AR processes, reporting requirements, and system standards
• Participate in system implementations, UAT testing, and process improvement initiatives with global stakeholders
• Support knowledge sharing and documentation for global AR processes

Customer Service & Collections

• Serve as a key point of contact for customer billing inquiries and dispute resolution
• Work and collaborate with Sales, Customer Success, and Operations to resolve payment issues efficiently
• Maintain strong customer relationships to support timely collections and cash flow

Tax & Regulatory Compliance (U.S.)

• Work and coordinate with local Accounting and Tax teams to ensure compliance with U.S. sales and use tax requirements
• Support internal and external audits by providing accurate AR data and documentation
• Ensure adherence to SOX and regulatory standards, working with both local and HQ teams

Reporting & Analysis

• Prepare AR reports including aging, DSO, and collection metrics
• Provide timely AR updates and explanations to overseas HQ for global reporting and consolidation
• Assist Accounting and HQ teams with ad-hoc analysis and reporting requests

Education

• Bachelor’s degree in Accounting, Finance, or related field

Experience

• 3–5+ years of experience in Accounts Receivable or Finance experience in a U.S. GAAP environment

• Experience working with global teams or overseas HQ is strongly preferred
• Intermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables).
• Strong analytical, problem-solving, and communication skills.
• Detail-oriented with a high level of accuracy.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment

Technical & Behavioral Skills

• Strong accounting, reconciliation, and AR best practices/process knowledge, and understanding of accounting principles.

• Understanding of U.S. sales tax and multi-state operations

• Advanced Excel skills
• Proficiency in accounting software (e.g., Oracle EBS).

• Collaborative team player with experience working across time zones and cultures
• Strong written and verbal communication skills
• Ability to manage deadlines and priorities in a global reporting environment

Key Performance Indicators (KPIs)

• Timely and accurate AR close and reporting
• Reduction in overdue receivables and DSO
• Effective coordination with Accounting and HQ teams
• Audit readiness and SOX compliance

Job Competencies

Page Break

Technical knowledge

Analytical Thinking

Communication Skill

Attention to Detail

Communication Skills

Collaboration & Teamwork

Time Management

Technology proficiency

Integrity and Confidentiality

Initiative

Preferred Qualifications:

• Experience with ERP systems and automated billing tools.
• Prior supervisory or mentoring experience.
• Knowledge of credit risk assessment and collection strategies.