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Maintenance Technician

Ace Hardware Home Services
Conover, NC
Compensation Details:

$18/ hour

Job Description:

Who we are

Canella Heating and Air is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for a HVAC Maintenance Technician in Conover, NC. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware.

We're Hiring!

We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential.

What You'll Do
  • Report to customers' homes on time and arrive with the general knowledge of the work to be done.
  • Educate customers on system use, maintenance tips and techniques for damage prevention; provide insight and professional suggestions for optimizing system function.
  • Perform routine maintenance such as replenishing refrigerants and replacing filters.
  • Utilize several types of tools, including electrical hand-tools, saws, drills, vacuums, and refrigerant gauges.
  • Determine service requirements by applying technical skills and experience, including system operations and preventive maintenance experience.
  • Complete all work processes while maintaining safe working conditions and personal safety.
  • Maintain accurate logs of all work performed.
  • Ensure our reputation for superior service is maintained during all interactions with customers.
  • Complete special projects and additional duties as assigned / required.
What you need to succeed:
  • Minimum 1 year of HVAC experience.
  • Strong knowledge of HVAC industry best practices and building codes.
  • Valid Driver's License and Clean MVR.
  • High standards for your work. Excellence & integrity matter to you.
  • A growth-mindset and the want to get better every day.
  • The ability to hustle & thrive under pressure.
  • You are able to be a true team player with a positive attitude at all times.
  • You are dependable and consistent in all areas.
Physical Requirements:
  • Physically able to work on HVAC units - Must be able to lift 50 pounds at a time.
  • Prolonged periods of standing, kneeling, crawling, or climbing ladders.
  • Ability to work outside; exposed to heat and cold.
  • Ability to hear and speak to exchange information.
What is in it for you?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:
  • Inventive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Paid time off & paid holidays (depending on role and month of hire)
  • Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, time off work to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned & operated hardware stores in approx. 60 countries. Ace Hardware Home Services is on a mission to be the best, most trusted provider of home preservation services on the planet . Come join our team & be part of one of the fastest growing home services companies in the U.S.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:
  • Incentive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day!
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Warehouse Merchandise Discount!
  • Paid time off & paid holidays (depending on role and month of hire)
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
  • You are joining a team that's committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Benefits are provided in compliance with applicable laws, plans and policies.

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About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home . Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do - and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
Posted 2026-04-03

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