Senior EDIFECS Production Support Analyst

Senior EDIFECS Production Support Analyst

Position Description
The best version of us starts with You!

Do you love tackling new Production Support challenges? We provide you the chance to work with some of the smartest minds and environment which challenge your problem management skills, learn more, and build elegant solutions.

We CGI seeking an experienced Senior Edifecs Production Support Analyst to join the healthcare client.

This position can be located in Raleigh, NC, Hartford, CT, Lafayette, LA or Chattanooga, TN in a Hybrid Model.

Your future duties and responsibilities
. Analytical Skills: Ability to understand healthcare enrollment and EDI requirements, analyze complex data flows, and design simple, effective Edifecs-based solutions.
. Communication: Strong verbal and written communication skills to clearly convey technical concepts to peers, stakeholders, and management.
. Creativity: Innovative mindset to approach integration challenges, apply best practices, and leverage experience across domains to improve solutions.
. Customer-Service Orientation: Consultant mentality with the ability to work directly with clients, address questions, and resolve issues effectively.
. Attention to Detail: Strong focus on accuracy, as EDI and enrollment applications require precise configuration and flawless data exchange.
. Teamwork: Ability to collaborate effectively within a distributed agile (SAFe) team.

Required qualifications to be successful in this role
At least 8+ years of experience in:
. Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
. Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278.
. Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
. Web Services, Java, SQL/SSIS development related to EDI
. Analyze, troubleshoot, and resolve EDI transaction errors
. Must have experience working in 24*7 support model
. Co-ordination with various teams to help resolve and fix production Issues
. Knowledge on ITIL processes – Incident Management & Problem Management
. Knowledge on AWS – Foundation, Key Services – ECS/EC2/S3
. Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations
. Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified.

Education: Bachelor's degree in computer science or related field.

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CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $80,600.00 - $218,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.