Customer Service Associate - Remote Support & Coordination

Guidedbyljtravel
Rocky Mount, NC

Job Summary

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.

This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process. You will play a key role in helping ensure each client’s experience is handled smoothly from start to finish.

In this role, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

  • Manage and respond to client inquiries in a timely and professional manner
  • Take ownership of client requests and follow them through to completion
  • Assist with coordinating travel arrangements, scheduling, and updates
  • Provide clear guidance and next steps to clients
  • Maintain organized records and track progress of requests
  • Ensure accuracy and consistency across all client interactions
  • Support a smooth and structured customer experience

Qualifications

  • Strong organizational and time-management skills
  • Ability to take initiative and manage responsibilities independently
  • Confident communication and problem-solving abilities
  • Comfortable handling multiple tasks and priorities
  • Self-motivated with a dependable work style
  • Customer service, administrative, or coordination experience preferred
  • Interest in travel and working with clients is a plus

What We Offer

  • Training and ongoing development
  • Flexible remote work environment
  • Opportunities for advancement and increased responsibility
  • Supportive team structure
  • Access to tools and systems to help you succeed

Work Environment

  • Fully remote
  • Flexible schedule options
  • Reliable internet required
Posted 2026-04-12

Recommended Jobs

Community Director, Department of Residence Life and Housing

Wake Forest University
Winston Salem, NC

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the…

View Details
Posted 2026-03-24

Temporary Administrative Associate I

State of North Carolina
Forsyth County, NC

: Description of Work This is a Temporary Full-Time Position. There are no leave or retirement benefits offered. This posting is for a Temporary Administrative Associate I position at the Di…

View Details
Posted 2026-03-31

Music Bingo Trivia and Karaoke Host

Top Shelf Trivia
Wilmington, NC

Music Bingo, Trivia, and Karaoke Host Applicants must complete ALL screener questions to be considered for this position. Are you outgoing, energetic, and reliable? Are you looking for a grea…

View Details
Posted 2026-01-15

Church Treasurer

Sanford, NC

Date posted: March 16, 2026 Pay: $906.00 per month Job description: Location: Sanford, NC Affiliation: Southern Baptist Convention Position Type: Part-Time (Estimated 15–20 hours/week) …

View Details
Posted 2026-03-17

General Dentist

Ideal Dental
Wake Forest, NC

Job Description Job Description HIGH INCOME potential - earn up to $250,000-$500,000+ per year!    PRODUCTION-based compensation model + Practice Ownership Opportunity!   As a General De…

View Details
Posted 2026-03-17

Laborer (Construction)

Maine Drilling & Blasting Inc
Charlotte, NC

Job Description Job Description Come work with the best! At Maine Drilling & Blasting we work with the unity of family and the determination of business owners. We provide a unique and generous a…

View Details
Posted 2026-03-20

Physician Assistant

Archway Physician Recruitment
Vance County, NC

Cardiology NP/PA Opening in Washington Located in Omak, WA - Wenatchee 93m Four day work week (10-hour shifts per week) Busy, high-quality rural practice, mentoring program, collaborative and suppor…

View Details
Posted 2026-04-12

CNA - PRN Days/Nights

Givens Estates Inc
Asheville, NC

Job Description Job Description Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by impro…

View Details
Posted 2026-04-11

Lead Electrician

Fountain Electric & Services
Spindale, NC

Job Description Job Description Lead Electrician Fountain Services, LLC About Fountain Services, LLC Established in 1946, Fountain Services, LLC has been a trusted leader in the elec…

View Details
Posted 2026-04-10

Job Supervisor: Household Goods, Move Labor, Disposal Services & General Labor

College Hunks Hauling Junk & Moving
Winston Salem, NC

Total Compensation includes hourly rate, tips and performance-based monthly incentives! # ACTIVE AND VALID DRIVER'S LICENSE IS REQUIRED # PART-TIME AND FULL-TIME OPPORTUNITIES # SCHEDULE: MON-FR…

View Details
Posted 2026-01-28