Restaurant Server Assistant

Urban Oak Restaurant & Bar
Raleigh, NC

Job Description

Job Description

What Makes a Server Assistant?

The Server Assistant assists the Bartender and Servers in providing customized beverage service to each customer in a friendly, energetic and timely manner. Responsible for helping to clean and maintain the bar/floor area. Associates are passionate about guest service and have the ability to communicate effectively and multitask. The ideal Associate takes ownership of a situation and follows up on every request. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.

A Day in the Life:

  • You will approach each guest interaction with the mindset of exceeding guest expectations

  • You will embrace the culture personifying it in daily interactions with guests and associates alike

  • You will help create an energized bar experience through friendly and personalized service

  • You will assist with the organization and cleanliness of the bar/restaurant operation

  • You will clean dishes, glassware and silver as needed

  • You will sweep, mop and wipe restaurant and bar area as needed

  • You will stock & prep product as needed

  • You will take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are at their peak at all times

  • You must be able to work a flexible schedule, including shift work, evenings, and weekends

  • You will regularly lift trays of beverages or food items weighing up to 50-lbs. on a regular and continuing basis

Requirements

  • The ability to work a flexible schedule, including shift work, weekends, and holidays

  • The legal ability to serve alcohol in the State/Province

  • Food safety certification and/or alcohol service training recommended

  • The ability to lift trays of beverages or food items weighing up to 50 lbs. on a regular basis

  • The ability to help create an energized bar atmosphere through friendly and personalized service

  • Being a motivated self-starter

  • Punctual

  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Benefits: Full Time Associates:

  • Comprehensive benefits package including medical, dental, and vision 

  • Life insurance

  • Pet Insurance

  • Short and long-term disability

  • Paid time off and holidays

  • Tuition assistance

Financial & Occupational Wellness: All Associates

  • Competitive Compensation with incentives (incentives vary by position)

  • 401K Savings Plan, 50% matching up to 10% of compensation

  • Associate referral program

  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

  • Fundraising matching funds program

  • Team volunteer opportunities

  • 24/7 chaplain services

  • Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Posted 2026-05-15

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