Office Manager

Job Title: Office Manager

Location: Charlotte, NC (On-site)
Employment Type: Full-Time
Salary: $55,000 - $60,000 Annually BOE

Company Introduction

This role is with a nationally recognized staffing organization that has spent more than 30 years supporting the light-industrial and manufacturing workforce. The company is known for its high-energy culture, award-winning performance, and dedication to delivering outstanding service to clients and associates. Its a fast-moving, growth-oriented environment designed for professionals who want to build, lead, and leave a measurable impact.

This opportunity is well-suited for an experienced office professional who is ready to take charge of branch operations, strengthening client relationships, and guiding a team toward long-term, sustainable success.

Role Overview

The Office Manager is responsible for the smooth daily operation of the Charlotte branch, serving as the hub between recruiting activity, employee management, and client satisfaction. This is a hands-on role that blends traditional office management with frontline staffing responsibilities, you'll be screening and placing candidates, processing payroll, counseling employees, and ensuring the branch delivers consistent, high-quality service. The position requires someone who can juggle competing priorities, communicate effectively under pressure, and maintain a professional, client-first approach at all times.

The ideal candidate is organized, adaptable, and brings strong recruiting instincts paired with excellent administrative skills.

The schedule is Monday through Friday with standard office hours. Weekly client check-ins may require early morning availability starting at 6:00 AM. On-call rotation of one week per month covers after-hours emergencies and workers' compensation situations.

Core Responsibilities

• Recruiting, screening, interviewing, placing, and counseling temporary and temp-to-hire employees
• Accurately assessing applicant qualifications to ensure correct job placement and client satisfaction
• Processing weekly payroll with accuracy and attention to detail
• Managing day-to-day branch office operations and administrative functions
• Providing employee counseling and handling workplace issues professionally
• Conducting client site check-ins, typically once per week, which may require early starts as early as 6:00 AM
• Serving as the on-call point of contact one week per month for emergencies and workers' compensation incidents
• Receiving and applying constructive feedback to continuously improve branch performance

Required Background

• Minimum 3 years of office management experience
• Excellent customer service and interpersonal communication skills
• Advanced proficiency in Microsoft Word and Microsoft Excel
• Strong clerical skills with typing speed of 50–55 WPM
• Solid analytical and problem-solving abilities
• Must hold a valid driver's license with own vehicle and proof of insurance
• Previous staffing or recruiting experience is a strong plus
• Comfortable working in a fast-paced, high-pressure environment

Compensation & Perks

• Base salary of $55,000 - $60,000 Annually BOE
• 401(k) retirement plan with employer match.
• Comprehensive medical, dental, and vision insurance.
• Employer-paid life, AD&D, and long-term disability coverage.
• Paid time off including vacation, personal days, and holidays.
• Cell phone reimbursement, mileage allowance, and paid travel expenses.
• Referral incentives and career advancement opportunities.