Customer Experience Specialist, Vehicle Handover (Full Time) - Aberdeen
As a Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for guiding customers through a seamless and exceptional collection experience. You will manage key handovers, provide expert product guidance, and support site operations to uphold Tesla’s industry-leading standards. Your role is critical in shaping the ownership journey by ensuring that every customer receives a smooth and memorable handover experience. You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. What You'll Do Welcome customers and provide an exceptional handover experience. Conduct key handovers, ensuring all documentation is completed. Offer guidance on vehicle features and answer customer queries. Maintain high vehicle presentation standards at collection sites. Assist in moving vehicles to designated areas. Manage appointment flow to optimise efficiency and reduce wait times. Support Tesla Direct deliveries when required. Coordinate with other members of the Tesla team to provide a seamless and exceptional customer experience. Always maintain a positive and professional attitude, providing an excellent customer experience that is reflective of Tesla's values. General Duties:
Work flexibly to support sales and delivery needs. Accurately track and update customer details in internal systems. Share best practices across locations. Educate customers on Tesla’s ecosystem and available solutions. Execute administrative duties, including contract completion and finance. Manage additional duties as needed to support business requirements. What You'll Bring Excellent interpersonal skills with a passion for customer service. Strong knowledge of Tesla’s products and the ability to communicate clearly. Proactive mindset with strong problem-solving abilities. Ability to multitask in a fast-paced environment. Flexibility to work weekends and evenings. Passion for Tesla’s mission and customer experience. Full UK driving licence held for at least two years with no penalty points.
Recommended Jobs
Sales Manager
Company: US1072 Buckhead Meat Company Sales Territory: US-NC-Charlotte, US-NC-South Charlotte Zip Code: 28217 Travel Percentage: Up to 50% JOB SUMMARY The Sales Manager is primarily res…
Senior FS Tax Manager - Bermuda
Senior FS Tax Manager - Bermuda We are looking for a Senior Tax Manager experienced in Investment Management Partnership Tax, for a Big 4 Firm based in Bermuda. The ideal candidate will have wo…
Physical Therapist Assistant / PTA - PRN
Physical Therapist Assistant / PTA - PRN Nags Head NC / North Carolina Continuum Therapy Partners has Physical Therapist Assistant / PTA PRN needs at Peak Resources Outer Banks in Nags Head NC…
Clinical Experience Manager - Radiologist
**Overview** There has never been a more exciting and pivotal time to work in healthcare at Microsoft. Our Health & Life Sciences Solutions organization is an interdisciplinary team of product manager…
AI Product Sales Manager
**About Team & About Role:** The AI Product Sales Manager is a sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qual…
NDT Level II Technician
About HMT HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with cu…
General Manager
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the f…
Sr Financial Analyst, FPA
Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description The Senior Financial Analyst is a key contributor to the Pharmaceutical Services Group (PSG…
Discover Natural Wonders While Delivering New Lives!
Registered Nurse - Labor & Delivery - Travel - (LD RN) Embark on a transformative journey as a Labor and Delivery Nurse in Asheville, where breathtaking Blue Ridge Mountains frame a vibrant community…
Internship
Internship Experience Columbia Forest Products (CFP) is committed to providing an experiential education experience that integrates knowledge and theory learning in the classroom with practical ap…