Clinical Operations Associate / Manager

Clinetic, Inc. Clinical Operations Associate / Manager Remote·Part time Apply for Clinical Operations Associate / Manager

We’re looking for a smart and detail-oriented Clinical Operations Associate or Manager to join our team at Clinetic. This is a part-time role (requires daytime availability) that has the potential to transition into a full-time position as our needs grow and the right candidate proves successful. This role is at the heart of our work: transforming customer input and clinical trial protocols into accurate, usable configurations within the Clinetic software platform. The studies you configure will directly support clinical trial study teams at major healthcare systems, helping them be more efficient and effective in running clinical trials which allows more patients more access to cutting edge care.

About Clinetic, Inc.

Clinetic is putting health data in motion for good! Clinetic is a health technology company with the vision to be best in class at health system-based patient recruitment. We are passionate about developing creative solutions to modernize how clinical research is performed to ultimately improve the health and lives of patients.

Description

About the Role

We’re looking for a smart and detail-oriented Clinical Operations Associate or Manager to join our team at Clinetic. This is a part-time role (requires daytime availability) that has the potential to transition into a full-time position as our needs grow and the right candidate proves successful.

This role is at the heart of our work: transforming customer input and clinical trial protocols into accurate, usable configurations within the Clinetic software platform. The studies you configure will directly support clinical trial study teams at major healthcare systems, helping them be more efficient and effective in running clinical trials which allows more patients more access to cutting edge care.

What You’ll Do

• Receive and interpret clinical trial protocols from customers, then configure them in the Clinetic software.
• Curate and expand the clinical knowledge base to ensure accuracy, consistency, and usability.
• Engage directly and indirectly with customers to understand their needs and preferences, gather feedback, and incorporate the customer’s feedback into study configurations.
• Provide structured feedback to product and engineering teams based on real-world use of Clinetic’s cohort builder, helping to inform enhancements to the Clinetic data model and new platform features

What We’re Looking For

• Sharp problem-solving skills : You can take a complex protocol, break it down, and rebuild it into something structured and useful within the Clinetic application.
• Attention to detail: You are committed to producing outputs that study teams can trust and operate in an organized manner.
• Critical thinker : You don’t just follow steps, you think about how to solve a problem past the initial obvious solution.
• Adaptable learner : You don’t need deep industry experience, but you should be quick to learn new domains and tools.
• Strong communicator : Comfortable engaging with customers and teammates to clarify needs, explain decisions, and align on solutions.
• Tech-forward mindset : Familiarity and comfort using AI tools and a willingness to use them daily as part of your workflow.
• Availability : Consistent daytime availability during Eastern Time standard workday (at least several regular days per week).

Nice-to-Haves

• Exposure to clinical trials, healthcare data, or life sciences is a plus (but not required). Familiarity with medical terminology and scientific language.
• Experience configuring software platforms or working with data.
• Curiosity about healthcare systems and how technology can improve them
• Located near the Clinetic Headquarters in the Research Triangle, NC (near Durham, Raleigh, and Chapel Hill)

Why Join Us?

At Clinetic, you’ll play a pivotal role in improving how clinical research is conducted while providing more patients with better access to clinical trials and cutting-edge care. You’ll start part-time, with the flexibility to learn and grow into the role, with the opportunity to transition into full-time if it’s the right fit. You’ll get hands‑on experience shaping how major healthcare systems run trials, while contributing directly to a growing product and company. If you thrive in an environment where you’re trusted to think critically, solve problems, and have a tangible impact, this role is for you.