Receptionist

Receptionist

Primary Job Responsibilities/Tasks may include, but not limited to:
The Receptionist serves as the first point of contact for visitors, patients, clients, and callers, providing a professional and welcoming experience. This role is responsible for front office operations, phone management, administrative support, and assisting with day-to-day office functions to ensure smooth and efficient operations.

• Greet visitors and staff in a courteous and professional manner
• Answer, screen, and route incoming phone calls promptly and accurately
• Manage front desk coverage and maintain a welcoming reception area
• Schedule appointments and meetings as requested
• Maintain tidy and ready conference rooms and break rooms for use each day
• Provide general administrative and clerical support, including typing, filing, scanning, and copying
• Maintain office supplies and order supplies when inventory is low
• Collect and distribute mail
• Assist with correspondence and document preparation
• Coordinate with internal departments to ensure visitor and client needs are addressed
• Maintain confidentiality and adhere to company policies and procedures
• Order catering for meetings and other events
• Submit and reconcile expense reports for executive team
• Coordinate with building management on facility needs, maintenance issues, and office operations
• Perform other duties as assigned to support office operations

Education, Experience and Certifications:

• High school diploma or equivalent; associate degree preferred
• Previous receptionist, front desk, or administrative experience required
• Proficient in MS Office, with strong skills in Outlook, Word, and Teams
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Strong verbal and written communication skills
• Professional appearance and customer service-oriented mindset
• Strong organizational and planning skills
• Proven ability to handle sensitive information with discretion

Physical Requirements:

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds
• Ability to concentrate on details.
• Use of computer for long periods of time.