General Manager

HC-Resource is looking for A General Manager in Matthews, NC . We have maintained a stellar reputation for providing quality food, amazing beer selections and exemplary customer service excellence!

Must have full-service experience with an emphasis on bar.

$70k-$80k + bonus

Responsibilities:

• Have Fun!
• Ensuring that staff schedules are posted within the company’s timeline
• Completing recurring tasks on or before scheduled deadlines
• Maintaining a professional image at all times towards customers and staff
• Providing Excellent Customer Service at all times.
• Run great shifts
• Recruiting, selecting and developing a competent team of store personnel who lead the industry in customer service
• Maintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longest
• Industry leading training
• Managing employee relations by effectively communicating with staff using various styles of approach depending on the individual
• Maintaining store conditions that meet or exceed company goals
• Analyzing financial and accounting reports
• Controlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelines

What we’re looking for:

• Proven success in leadership of high-volume full-service restaurants
• Leadership qualities that motivate and develop a high-achieving team
• Exceptional customer service
• Lead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing people
• Create a safe, fun and clean environment in which employees will thrive and guests will return and recommend us to their friends
• Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
• Ensure the safety and security of employees, guests and company assets
• Communicate openly, clearly and effectively with a positive, solutions-oriented demeanor

What we do & who we are!!

Everything is made from scratch daily in the kitchen, including BBQ sauces and dressings. We like to elevate comfort-food favorites, like Mac ‘n’ cheese and brisket chili. We will always have daily drink specials including local craft beer, wine and an extensive liquor menu specializing in cocktails, bourbon and scotch whisky so you can make pour decisions. Over 50 draft beers and 100 bottles & cans updated daily to keep options fresh.

We’ve blended BBQ, BEER and BIKES to create a truly unique experience. We have live music, events and a dog-friendly patio so you can bring the whole family. Whether you’re riding a Harley or driving a minivan, you’ll feel right at home.

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