Dispatcher

NES Fircroft
Wilmington, NC
Dispatcher


SCHEDULE:Â
MONDAY: 8 HOURS
TUESDAY - FRIDAY: ON CALLÂ

  • Person will work 8 hours a week on Monday guaranteed
  • Remainder of the week will be on call. Must be flexible for day or night shift, up to 12 hours
Major Accountabilities:

  • Provides excellent customer service by assisting customers and drivers as appropriate.
  • Answers phones, take messages and transfer calls.
  • Weighs trucks in and out.
  • Completes Bill of Ladings when necessary.
  • Enters new drivers in computer program.
  • Directs drivers to proper loading racks.
  • Checks email frequently to assure the latest updates regarding orders, supply and product specifications are seen in a timely manner.
  • Updates various logs with information as needed.
  • Informs the Operations team when a truck has been dispatched to a loading and/or off-loading rack via hand-held radio.
  • Reports all overloads, loading delays, mishaps and other related issues immediately to the Head Operator. Â
  • Ensures that the work area is safe, clean and free of clutter for efficient day-to-day operations.
Qualifications:

  • High school diploma or GED required.
  • Three years of related experience in an office environment required.
  • Ability to work a twelve (12) hour work schedule required.
  • Ability to work holidays, weekends, and nights required.
  • Ability to be on call and be available for overtime required.
  • Ability to be flexible and work all shifts in this 24/7 environment required.
  • Experience working with Microsoft Windows, Word, Excel, Outlook software required.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Posted 2026-07-20

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