Service Appointment Scheduler
Job Description
Job Description
Lookout Ford is growing and in need of additional team members! Candidates must have a friendly and inviting personality and be process driven. No automotive sales experience is necessary however being familiar with Online Marketing and Social Media is a plus. Flexible 40 hour schedule, with no Sundays.
Responsibilities
- Be available to respond to email and phone inquiries in a professional, well-spoken manner
- Provide excellent Customer Service
- Log Appointments and customer details
- Maintain thorough, up-to-date-product knowledge
- Set appointments for Sales and Service Departments
- Maintain contact with customers and follow-up with updated information
Skills / Requirements
- Excellent verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Self-motivated and goal oriented
- Ability to pass pre-employment drug screening
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