Travel customer representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Kopp Travels USA!
Recommended Jobs
Sales Process Specialist
~ Candidates must live in vicinity of Research Triangle Park, NC or Chicagoland area. Preference will be given to NC applicants. ~ Uses knowledge and relationships from guiding post-sales implementa…
Cabling Technician
: Job Title: Entry-Level Cabling Technician Location: Charlotte, NC Job Type: Full-Time Reports To: Lead Technician / Project Manager Start Your Career in the Growing Tech Infrastructure…
Website Optimization Specialist
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships,…
EM Physician near Charlotte NC
Are you seeking a fulfilling emergency medicine position that offers exceptional pay, professional autonomy, and meaningful support to the Charlotte community while maintaining a healthy work/life ba…
Entry Level Administrative & Showroom Support
Job Description Job Description Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training &…
Tactical Athletic Trainer- SMIP
Resolution Think LLC joint venture, is seeking an Athletic Trainer to work at multiple site locations. The lives of our nation’s active-duty military depend on outstanding healthcare. Cognito Systems…
Senior Civil Project Engineer
Job Description Job Description Job Description Timmons Group is always accepting applications from experienced Senior Civil Project Engineer candidates for future opportunities . Whil…
Retail Sales Associate
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit…
Senior Project Manager
Kforce has a client that is seeking a Senior Project Manager in Rocky Mount, NC. Key Challenges: * This is the most critical role they need to fill * Due to high demands, even one qualified candidate…
Business Manager
Job Description Job Description Who We Are: New Bern Auto Group is an auto group that consist of the following manufacturers. Chevrolet, Lincoln, Volvo, Kia, Mazda Located in BEAUTIFUL …