Chief Information Officer

Overview

The City of Charleston, South Carolina, is seeking a seasoned Chief Information Officer (CIO) to lead its Information Technology (IT) Department at a pivotal time of transition. The City is looking for a collaborative and visionary leader, a working CIO that will build upon a strong foundation of responsive day-to-day service and skilled staff while guiding the City through its next phase of digital transformation. This role offers the opportunity to design and implement citywide technology strategies that improve operations, strengthen cybersecurity, integrate AI where appropriate, and enhance services for both residents and employees.

Responsibilities

Reporting directly to the Chief of Staff, the CIO oversees all aspects of Charleston’s IT infrastructure, including networks, servers, enterprise systems, GIS, and cybersecurity. The CIO will lead a dedicated team of IT professionals across areas such as help desk operations, hardware and software management, further and accelerated adoption of Workday, and specialized departmental systems, while also assessing the current and future needs of the department, addressing critical vacancies, and supporting employee development. The position also manages the City’s IT budget and serves as a trusted partner to department heads, aligning technology with organizational goals, and ensuring that new initiatives – such as Freedom of Information Act software, recreation management systems, and Capital Project IT integration – are delivered efficiently. The CIO works closely with peers across the organization to ensure IT is proactive, not reactive, and to position technology as a driver of innovation and customer service.

Qualifications and Attributes

The City seeks an adaptable, forward-thinking leader with deep expertise in digital transformation, cybersecurity, and public-sector IT, who brings strong interpersonal skills and a commitment to servant leadership. The next CIO will not only ensure Charleston’s technological infrastructure remains reliable and secure but will also help shape the City’s future by leveraging innovation and emerging technologies to support growth, resilience, and exceptional public service.

Compensation and Benefits

The expected hiring range is $135,000-$223,000, depending on qualifications, with an excellent benefits package.

How to Apply

Applications will be accepted electronically by Raftelis at jobs.crelate.com. Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning October 27, 2025 .

Qualifications

Minimum requirements include a bachelor’s degree in information technology, computer science, management information systems, business or public administration, or a closely related field, or any combination of education and experience equivalent to a bachelor’s degree. Ten years of progressively responsible experience in information technology management. This experience should include broad exposure to IT operations such as infrastructure, applications, cybersecurity, GIS, and digital transformation initiatives. At least five years of administrative and supervisory experience leading professional IT staff is also required.

Preferred qualifications include a master’s degree in information technology, computer science, business or public administration, or a related field; at least five years of experience in a public sector setting; and demonstrated success leading IT modernization and digital transformation initiatives. Direct experience with Workday implementation, adoption, and sustainment. Certifications such as Certified Information Systems Security Professional, Project Management Professional, or Certified Government Chief Information Officer are highly desirable.