Customer Service Associate

Wawa
Wilmington, NC
Soar with us at Wawa.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.

  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.

  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.

  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.

  • Help keep our stores clean and safe by following all established policies, procedures, and guidelines.

  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits :

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.

    • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications :

  • Great communication and customer service skills.

  • Ability to thrive in a fast-paced environment and multitask like a pro.

  • Must be 16+ years old with reliable transportation.

  • Enjoy working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Posted 2026-07-03

Recommended Jobs

Mechanical Engineer - Nuclear

Hatch
Charlotte, NC

Requisition ID: 99764  Job Category:  Energy  Location:  Charlotte, NC, United States  Join a company that is passionately committed to the pursuit of a better world through positive change. …

View Details
Posted 2026-06-18

Revenue Analyst (On-site Kinston NC)

Kinston Community Health
Kinston, NC

Job Description Job Description The Revenue Analyst plays a critical role in supporting the financial health of Kinston Community Health Center by analyzing revenue cycle data, identifying trends…

View Details
Posted 2026-06-26

Preconstruction Project Executive

Samet Corporation
Raleigh, NC

Job Description Job Description Currently, Samet is seeking a Construction Professional to join our team as a Preconstruction Project Executive (Senior Level Estimator) to lead our team to excell…

View Details
Posted 2026-03-20

Registered Nurse (RN) - Hiring Now!

Angel Medical Center
Franklin, NC

**SIGN ON BONUS AVAILABLE! APPLY TODAY AND SPEAK WITH A RECRUITER** As the nation’s largest private employer of Registered Nurses, we’re honored by the trust of over 100,000 nurses and committed to…

View Details
Posted 2026-06-28

Emergency Veterinarian J749642

Charlotte, NC

Earn up to $185,000 annually in a pivotal role where compassionate care meets top-tier veterinary expertise. This exciting opportunity is for an Emergency Veterinarian in the vibrant city of Charlotte…

View Details
Posted 2026-06-15

2nd Shift Knitting Supervisor

Shawmut Infinite LLC
Burlington, NC

Job Description Job Description Description: We are seeking a dynamic and detail-oriented 2nd Shift Knitting Supervisor to lead our manufacturing team during the hours of 3:30pm - 12:00am. In th…

View Details
Posted 2026-06-24

Travel Physical Therapist Assistant - SNF/LTC - $1,688 per week

Centra Healthcare Allied
Carthage, NC

Centra Healthcare Allied is seeking a travel Physical Therapy Assistant for a travel job in Carthage, North Carolina.Job Description & Requirements ~ Specialty: Physical Therapy Assistant ~ Disc…

View Details
Posted 2026-07-03

Crew Member - Taco Roos

Taco Roo's
Thomasville, NC

Job Description Job Description Crew Member – Taco Roos (Thomasville, NC) Starting at $14/hour Join the Team That’s Redefining Fast Food! Taco Roos is on the move — and we’re looking for e…

View Details
Posted 2026-06-05

Donation Station Attendant-Six Forks

United Clothing Donation Services
Raleigh, NC

Job Description Job Description Job Title: Donation Station Attendant Classification: Non-Exempt Reports to: Collection Manager Description As a Donation Station Attendant,…

View Details
Posted 2026-03-20