Patient Care Coordinator
This is a full time position that does not require weekends. Our employees get 9 paid holidays and earn 160 hours of paid time off each year!
Do you thrive in dynamic environments where every day presents new challenges and opportunities to make a real difference? We are looking for people to join our growing team that works to make a difference in the lives of others. EastPoint Prosthetics & Orthotics, Inc. has an immediate opening for a Patient Care Coordinator to help with administrative duties in our office in Raleigh, NC. At EastPoint Prosthetics & Orthotics, Inc. our clinical team along with our administrative staff and technicians are working every day to empower individuals to live independently. We are dedicated to breaking down barriers to access to care. Our mobile model of service allows our clinicians to meet patients where they are - in their homes, clinic, etc. - ensuring everyone receives the care they deserve. You will be a great fit if:- You have a high school diploma or equivalent (required).
- You have a proven history of strong administrative skills preferably in a DME/medical/hospital setting.
- You have EMR and scheduling experience (preferred).
- You have a professional and service-oriented approach to dealing with the needs of patients, staff, and others.
- You are self-motivated and take ownership of your role.
- You have a professional attitude.
- You are detail-oriented.
- You have the ability to multitask, prioritize tasks, and manage a fast-paced office environment
Your typical duties in this position will include:
- Answering phones.
- Obtaining patient demographics, insurance coverage, and other pertinent information.
- Scheduling.
- Shipping and Receiving.
- Maintaining Office.
- Maintaining patient records in our EMR system.
- Assist team members as needed.
Paul Sugg founded EastPoint Prosthetics & Orthotics, Inc. in order to provide the attention to detail and outstanding service that he thought patients deserved; service that they weren’t getting from existing providers. EastPoint Prosthetics and Orthotics is a full-service orthotic and prosthetic facility, specializing in both pre-fabricated and custom-made orthoses and prostheses. We use the newest technology, such us our Laser Scanning and 3D printing, and we also offer mobile services with our fully outfitted Ford Transit Connect vans. That’s right, we make your life easier. We come to you! We want to provide products at a reasonable cost with the highest quality, in the most time efficient manner possible. We value our patients and take pride in our customer service. We insist on keeping the highest standards of education and accreditation. We are here for you.
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