Training Project & Marketing Manager

About Siemens Electrification & Automation (EA)

We deliver world-class power distribution, medium-voltage switchgear, protection, and automation solutions that help modernize electrical grids through IoT, digitalization, and innovative products. Our Power Academy — part of a state-of-the-art Customer Experience Center — is a hub for practical, industry-leading training delivered by experts.

Transform the everyday with us.

We are looking for a Training Project & Marketing Manager – Power Academy. This position will be based in Raleigh, NC metro area.

This role is the customer-facing owner of training request intake and delivery coordination for Siemens Power Academy. The Training Project Manager leads training engagements from intake and scoping through internal alignment and delivery readiness, then partners with the Learning Coordinator for scheduling and execution. In addition, this role serves as a key “voice of the customer” and growth partner—proactively identifying business development opportunities, improving what and how we offer training, and collaborating with Marketing to increase awareness and demand.

You’ll make a difference by:

• Serving as the operational “front door” for Power Academy training requests, owning customer-facing coordination from initial inquiry through closeout.
• Leading intake and discovery calls to clarify objectives, audience, prerequisites, delivery format, constraints, and success criteria; documenting clear scope and delivery assumptions.
• Partnering with instructors to validate feasibility and define delivery approach (duration, sequencing, resources, constraints) to enable accurate planning and execution.
• Coordinating the delivery schedule and confirming commitments across instructors and internal collaborators; proactively handling capacity constraints and schedule tradeoffs.
• Managing multiple concurrent requests with clear prioritization, proactive communication, and on-time follow-through.
• Acting as a consultative customer partner—listen, ask questions, and recommend the right solutions to improve customer outcomes and expand training adoption.
• Identifying and surfacing growth opportunities based on request patterns, quoting activity, customer feedback, and installed-base needs (e.g., follow-on courses, multi-site rollouts, refresher training, role-based learning paths).
• Translating customer/market signals into actionable recommendations for new or updated offerings, supporting materials, and process improvements.
• Partnering with Marketing to create/refresh customer-facing assets and initiate targeted campaigns/activities that increase awareness and demand.
• Ensuring message consistency across stakeholders and improving how we “tell the story” of Power Academy value.
• Contributing to operational excellence through pipeline visibility, forecasting inputs, trainer capacity planning, and continuous improvement across intake, handoffs, and delivery readiness.

Basic Qualifications:

• Bachelor’s degree OR 4+ years of equivalent experience.
• 3+ years of experience with the following:
• Customer-facing project management, training delivery operations, professional services coordination, or a similar role with cross-functional ownership.
• Leading multiple concurrent engagements (typically 15–25) with strong prioritization, follow-through, and attention to detail.
• Strong customer management and facilitation skills; able to drive alignment, document decisions, and manage expectations through change.
• Excellent written and verbal communication skills with customers and internal teams.
• Proficiency with common business tools including Office applications; ability to improve tracking/reporting processes and operational visibility.
• Demonstrated capability to coordinate schedule changes and capacity constraints, balancing interested party needs and collaborating appropriately with leadership.
• No travel required (or minimal travel as applicable).
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:

• Familiarity working alongside commercial/quoting teams (e.g., offers, proposals, sales operations) to translate scope into accurate assumptions—without owning pricing.
• Experience building or improving operational workflows (intake processes, readiness gates, change control, closeout routines) and establishing standard work.
• Experience partnering with marketing teams on customer-facing content, campaigns, events/webinars, or demand-generation activities.
• Experience gathering and translating “voice of customer” into improved offers, catalogs, learning paths, or standard packages.
AI usage/ prompting skills for productivity and streamlining processes.
• Experience evaluating or implementing project/planning tools (beyond Excel) and improving cross-team transparency and forecasting.
• Background in industrial, electrical, energy, or technical training environments (helpful but not required for credibility with instructors, partners and customers).