Part - Time Leasing Consultant
Our student housing community in Greenville, NC is hiring a Part-Time Leasing Consultant.
This role serves as a primary point of connection between prospective residents, current residents, and the onsite team. Leasing Consultants drive leasing performance through relationship building, customer service, and marketing execution while supporting daily community operations, renewals, and move-in preparation. Training focuses on Fair Housing compliance, closing techniques, objection handling, and market positioning.
Responsibilities
- Provide excellent service to residents, prospects, and visitors while representing the community professionally
- Lease apartments in alignment with occupancy goals through tours, relationship building, and follow-up
- Maintain full compliance with Fair Housing standards and company policies
- Support outreach and marketing efforts directed by community leadership
- Review applications including credit, income, and background documentation
- Prepare and maintain lease paperwork, addendums, and resident files
- Ensure apartments meet move-in standards including final inspections
- Promote renewals, manage resident follow-up, and complete renewal documentation
- Perform opening and closing office procedures including daily community inspections
- Answer and respond to phone calls, emails, and inquiries in a timely manner
- Maintain leasing path, model, signage, marketing materials, and amenity presentation
- Greet prospects, conduct tours, and coordinate the leasing process
- Maintain accurate guest cards and prospect tracking records
- Send same-day follow-up communication and complete ongoing lead management
- Enter and maintain prospect and applicant data in property management systems
- Coordinate lease file completion and submission for approval
- Enter and track work orders in coordination with maintenance teams
- Conduct ongoing lead cleanup, data updates, and file audits
- Monitor competitor pricing, concessions, and market positioning
- Support outside marketing initiatives and campus outreach
- Assist with roommate matching coordination
- Support move-in logistics during summer and peak periods
- Coordinate move-in communication with site leadership
- Assist with resident onboarding tasks such as documentation verification and system updates
- Support overall leasing office operations as directed by supervisors
Qualifications
- Customer service, sales, leasing, marketing, or hospitality experience preferred
- Positive and professional communication style with ability to build rapport
- Strong interpersonal, listening, and presentation skills
- Comfortable discussing housing options with residents and families
- Ability to read and understand lease documents
- Organized and detail oriented
- Team-oriented with collaborative mindset
- Able to remain composed in fast-paced environments
- Basic math and reasoning skills for financial calculations and leasing metrics
- Strong time management and prioritization ability
- Comfort handling confidential information
- Ability to follow direction and receive feedback constructively
- Availability to work evenings, weekends, and peak leasing periods
Education and experience
- High school diploma or GED required
- Relevant customer-facing experience preferred
- Combination of education and experience will be considered
Preferred knowledge
- Familiarity with Microsoft Office products
- Exposure to property management platforms such as Entrata is a plus
Apply now
If you are looking to build experience in a high-energy student housing environment where your contributions directly impact leasing success and resident experience, we encourage you to apply and join our team.
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