Process-Focused Super User

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $89,680 - $112,100

Job Title: Process-Focused Super User – Manhattan WMS/OMS Deployment

Location: Remote / 60 – 75 Travel Required

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

We are seeking Process-Focused Super Users to support the successful deployment and user adoption of Manhattan and Associates WMS and OMS platforms across our network of 3PL warehouse operations. These roles are critical to ensuring operational readiness, system quality, and hands-on training support for each deployment.

YOUR ROLE

As a Process-Focused Super User, you will serve as the operational subject matter expert during site deployments of Manhattan and Associates WMS and OMS systems. You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization.

WHAT YOU WILL DO?

Deployment Support & Execution

· Act as a liaison between warehouse operations, implementation engineers, and IT teams.

· Coordinate Quality Assurance (QA) and User Acceptance Testing (UAT) for site deployments.

· Support testing teams with test scripts, defect management, and execution tracking.

· Provide insights into operational workflows to guide system configuration and enhancements.

Training & Documentation

· Collaborate with Implementation Engineers and Trainers to develop process-specific work instructions and SOPs.

· Assist in the creation and delivery of site-specific training materials for warehouse staff.

· Provide hands-on training and system walk-throughs to site teams.

· Act as a key on-site resource during go-live to troubleshoot and escalate issues as needed.

Operational Readiness & Stakeholder Engagement

· Partner with local operations teams to ensure alignment between system functionality and business processes.

· Identify improvement opportunities and lessons learned from each deployment to inform future rollouts.

· Support building and optimizing blueprint for repeatable ongoing deployments.

· Serve as a key contact for site managers and customer leads during pre- and post-go-live support.

WHAT WE ARE LOOKING FOR?

Education & Experience

· Bachelor’s degree preferred; equivalent experience in warehouse operations or logistics will be considered.

· 3–5 years of experience in warehouse operations, logistics systems, or deployment roles.

· Hands-on experience with Manhattan (Manhattan Active preferred) WMS and/or OMS systems strongly preferred.

· Prior involvement in software testing, training, or site deployment efforts is a plus.

Skills & Competencies

· Strong understanding of distribution center processes and how they map to Manhattan and Associates WMS functionality.

· Excellent communication skills with the ability to translate system behavior into operational impact.

· Comfortable leading training sessions and supporting users at all levels.

· Ability to travel to warehouse locations for deployment support.

· Organized, adaptable, and capable of handling multiple priorities during fast-paced implementations.

WHAT WE HAVE TO OFFER?

· Competitive salary and travel support.

· Comprehensive benefits including medical, dental, and vision coverage.

· 401(k) with company match.

· Paid time off and holidays.

· Professional development and career advancement opportunities.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-JS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.