Area General Manager

Job Description

Job Description

AREA GENERAL MANAGER

Private Equity Backed Commercial Mechanical Platform

Location: Charlotte, NC

THE OPPORTUNITY

Our client is a well-established commercial mechanical services company that has built an outstanding reputation for technical excellence, customer relationships, and operational execution throughout the Charlotte market. Backed by a rapidly growing national mechanical services platform, the business is entering its next phase of growth while maintaining the entrepreneurial culture and local decision-making that made it successful.

The Area General Manager will have full ownership of the Charlotte operation, including financial performance, customer satisfaction, employee development, operational execution, and long-term market growth. This individual will serve as the senior leader for the business, responsible for building a high-performing team while executing a strategic growth plan across service, projects, and sales.

The ideal candidate is a proven commercial HVAC or mechanical services leader who enjoys building teams, growing businesses, and creating accountability throughout an organization.

WHAT YOU WILL OWN

• Full P&L responsibility for the Charlotte operation
• Overall business strategy, execution, and market growth
• Revenue, profitability, and operational performance
• Leadership and development of service, project, sales, and administrative teams
• Customer retention and expansion of key strategic relationships
• Recruiting, mentoring, and succession planning
• Safety, quality, and operational excellence across the business

KEY RESPONSIBILITIES

• Lead the Charlotte business with complete accountability for operational and financial performance.
• Develop and execute annual business plans focused on revenue growth, profitability, customer expansion, and market share.
• Build, coach, and retain a high-performing leadership team while creating a culture centered around accountability, urgency, and continuous improvement.
• Drive operational discipline through KPIs, forecasting, scorecards, and regular business reviews.
• Partner with customers to strengthen relationships while identifying opportunities for additional service offerings and long-term partnerships.
• Ensure consistent execution across service operations, project delivery, safety, customer experience, and financial performance.
• Collaborate with executive leadership and peer business units to leverage best practices, resources, and operational efficiencies.
• Recruit and develop future leaders to support continued organizational growth.

THE IDEAL BACKGROUND

We're looking for an operational leader who has successfully grown a commercial mechanical service business and understands how to balance people, customers, and financial performance.

Ideal candidates will possess:

• 7-10+ years of progressive leadership experience within commercial HVAC, mechanical services, facilities services, or a related field service business
• Demonstrated success leading a branch, business unit, or regional operation
• Strong financial acumen with experience managing P&Ls, budgets, forecasting, pricing, and margins
• Experience leading both service and project operations
• Proven ability to recruit, develop, and retain high-performing teams
• Strong executive presence with the ability to build trust with employees, customers, and senior leadership
• Technical understanding of commercial HVAC service operations is strongly preferred

WHO WILL SUCCEED

This opportunity is best suited for someone who naturally operates as a business owner rather than simply a manager.

The successful candidate will be:

• Highly accountable
• Entrepreneurial
• Customer focused
• Results driven
• Collaborative
• Decisive
• Comfortable making difficult decisions
• Passionate about developing people
• Driven by continuous improvement

WHY THIS OPPORTUNITY

This is an opportunity to step into a business that already has a strong reputation, an established customer base, and an experienced team, while having the autonomy to shape its next chapter of growth.

You'll have the support, capital, and resources of a larger organization without losing the ability to make local decisions that impact the business every day. Executive leadership believes in empowering local operators, investing in people, and giving leaders the tools they need to build something significant.

If you're looking for a role where you can truly own the business, develop future leaders, and directly influence the trajectory of a growing operation, this is an outstanding opportunity.

WHAT SUCCESS LOOKS LIKE

First 90 Days

• Build relationships across the organization and establish credibility with employees and customers.
• Evaluate current operations, financial performance, staffing, and customer portfolio.
• Identify immediate opportunities to improve execution, profitability, and accountability.
• Develop a strategic operating plan aligned with leadership's expectations.
• Establish key performance metrics and communication rhythms across the business.

First 12 Months

• Deliver measurable revenue and profitability growth.
• Strengthen customer retention while expanding strategic accounts.
• Improve operational efficiency and execution across service and project operations.
• Recruit and develop key leadership talent.
• Build a culture centered around accountability, ownership, safety, and customer experience.
• Position the Charlotte operation for continued long-term expansion.

COMPENSATION & BENEFITS

Our client offers a highly competitive executive compensation package designed to attract proven operational leaders.

The package includes:

• Competitive base salary
• Performance-based incentive opportunity
• Company vehicle or vehicle allowance
• Mobile phone allowance
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Company-paid life insurance
• Short and long-term disability coverage
• Generous paid time off and company holidays
• Professional development and leadership training
• Ongoing career advancement opportunities within a rapidly growing national platform

OUR SEARCH PROCESS

Raymond Search Group has been exclusively retained to lead this confidential executive search.

Our process is designed to ensure alignment for both our client and every candidate we represent.

The process includes:

1. Initial confidential conversation with Raymond Search Group.
2. Leadership assessment focused on operational experience, business performance, leadership style, and career objectives.
3. Client interview process with executive leadership.
4. Comprehensive reference and background verification.
5. Offer strategy, negotiation support, and onboarding guidance.

Every conversation throughout the process will remain strictly confidential.

ABOUT RAYMOND SEARCH GROUP

Raymond Search Group is a nationally recognized executive search firm specializing in the built environment. We partner with leading commercial mechanical contractors, specialty contractors, engineering firms, industrial service providers, and private equity-backed organizations to recruit the executives and operational leaders who drive growth.

Our process goes well beyond recruiting. We act as trusted advisors throughout every search by providing market intelligence, organizational insights, compensation benchmarking, and strategic hiring guidance.

If this opportunity aligns with your background, or if you'd like to confidentially explore whether it's the right next step in your career, we'd welcome the opportunity to speak with you.