Operations Automation Engineer
About Jet Excellence
We are a fast-growing fleet charter operator redefining private aviation through data-driven efficiency, modern aircraft, and owner-focused profitability. With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions and seamless travel experiences supported by a modernized fleet and nationwide reach.
The Role
We are seeking a Operations Automation Engineer to partner with our Chief of Staff in designing, building, and deploying software that empowers every department — from sales and maintenance to HR and finance — to work smarter and faster.
This role bridges engineering and operations: you’ll talk to internal teams to uncover pain points, architect reliable solutions, and build the tools and automations that make our business run beautifully.
The ideal candidate is a Software Engineer who likes solving business problems. You’ll code, deploy, and own real systems that employees rely on every day — not prototypes, but production-grade solutions that transform how work gets done.
If you love translating messy, manual processes into elegant software — and you take pride in seeing people’s workflows get simpler because of something you built — this is your kind of role.
Key Responsibilities
Discovery & Design
- Partner with teams across sales, operations, maintenance, finance, and HR to map workflows and uncover inefficiencies.
- Translate business problems into technical solutions — deciding what to build, what to integrate, and what to streamline.
- Audit data sources and evaluate system reliability, accuracy, and gaps.
- Document and present technical requirements and architecture proposals clearly to both technical and non-technical audiences.
Build & Ship
- Build internal tools and automation systems using Python, JavaScript, SQL, or other best-fit languages.
- Design robust data pipelines and ETL processes to unify and transport data between multiple systems.
- Develop and integrate APIs connecting internal and third-party platforms.
- Create internal dashboards, reports, and visualizations that surface the right information to decision-makers.
- Automate repetitive workflows through custom code or platforms like Power Automate or Zapier.
Maintain & Improve
- Monitor, debug, and continuously improve production systems for performance and reliability.
- Refactor and rebuild systems as business processes evolve.
- Maintain thorough documentation and train employees on new workflows.
- Stay current with emerging tools — and propose new ideas worth testing.
Qualifications
- Independently built and shipped at least one production application or automation that you personally deployed to production and that real users rely on regularly (not a class project, prototype, or minor contribution to a larger team-owned product).
- Bachelor’s degree in computer science, software engineering, or a related field (or equivalent hands-on experience)
- Proficiency in Python for application development, data automation, and system integration.
- Strong SQL skills — ability to design schemas, write complex queries, and optimize database performance.
- Experience with databases and data infrastructure (e.g., PostgreSQL, BigQuery, or similar).
- Familiarity with API design and consumption — REST, webhooks, and third-party integrations.
- Solid understanding of software engineering practices (Git, testing, code review, maintainability).
- Excellent communication skills; comfortable translating technical concepts for non-technical stakeholders.
- Ability to navigate ambiguity, self-direct, and deliver in a fast-paced environment.
Nice-to-Haves
- Experience with web frameworks such as Flask, FastAPI, Django, or React.
- Knowledge of cloud platforms like Google Cloud, AWS, or Azure.
- Familiarity with data orchestration tools (Airflow, dbt, Fivetran, etc.).
- Exposure to CI/CD pipelines and deployment automation.
- Experience with workflow automation tools (Power Automate, Zapier, Make, Integromat).
- Background in aviation, logistics, or another operationally complex industry.
Key Competencies
- Resourceful & Tenacious: You don’t wait for perfect conditions — you figure it out, test it, and ship.
- Curious & Conversational: You genuinely enjoy learning how the business operates and diving into the details.
- Builder Mindset: You iterate fast and aren’t afraid to ship version 1.0 when it’s 80% right.
- Ownership Mentality: You take full accountability for what you build — from deployment to bug fixes.
- Pragmatic Perfection: You know when a solution needs polish and when “good enough” keeps the business moving.
Job Type
- Onsite
Compensation And Benefits
- Competitive compensation based on experience
- Fully paid health, dental and vision insurance for the employee
- Paid Time Off (PTO)
- 401k Plan w/Matching
Jet Excellence, LLC is an equal opportunity employer that provides equal employment opportunities (EEO).
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