Reservation Agent | HOTEL DU PONT
What Youll Do
Handle incoming calls emails and reservation inquiries
Advise guests on room types rates and packages
Process bookings modifications and cancellations
Ensure accuracy in guest profiles and reservation details
Communicate special requests to hotel departments
Promote hotel amenities dining and experiences
Resolve guest concerns with professionalism and care
Who You Are
Warm articulate and guest-focused
Detail-oriented with strong communication skills
Comfortable managing multiple inquiries at once
Familiar with reservation or PMS systems a plus
Flexible with scheduling including weekends and holidays
Why Youre Here
You take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT you set the tone for luxury service long before a guest arrives.
Required Experience:
Unclear Seniority
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