Care Coordinator (Medical Receptionist/PSR)
BreakThrough Physical Therapy , a member of the Confluent Health family, is looking for a Full T ime Front Desk Medical Receptionist to join our team!
- Location: Wake Forest , North Carolina 27587
- Salary:~$16-$17.50/HR
How BTPT Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
You’ll Achieve Success By:
- Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Requirements :
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Confluent Health and BreakThrough PT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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