Credit Associate

PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The PiovanGroup North America shared services organization provides best in class manufacturing and business support services to its brands in order to create a competitive advantage for each of the brands to drive better solutions for customers. Our businesses include Conair, the leading producer of auxiliary equipment for plastics processing, Thermal Care, a leading provider of industrial heat transfer solutions, and Pelletron, a leading supplier of pneumatic conveying equipment and dust removal systems.

Purpose

The Credit Associate has the primary responsibility to plan and maintain a program for the systematic collection of accounts receivable and resolution of collection irregularities for PGNA’s Conair brand. In addition, this role will review incoming orders, perform credit investigations, analyze data and determine appropriate credit extension on specified customers subject to the goals of Conair. This position will report to the Credit Manager and is located in Cranberry Township, Pennsylvania.

Duties and Responsibilities

• Work with internal parts and sales departments/employees to resolve credit/client issues;
• Perform reconciliation, resolution, credit adjustments, bad debt write-offs, refunds, customer notification, and other transactions or reports according to company policies and procedures;
• Collection of accounts receivable;
• Review incoming orders in relation to the status of customer accounts;
• Obtain and review credit information on new and existing customers;
• Forward credit/collection concerns to credit manager as appropriate;
• Stay current on all applicable laws and maintain relationships with outside credit agencies;
• Other duties as assigned.

Requirements

Qualifications and Work Experience

• High School Diploma or associate degree in Accounting (or related field) and/or ten (10)+ years of direct work experience without formal education;
• Position typically expects six (6) to ten (10) years of direct/relevant experience based on scope of position;
• Experience in SAP preferred;
• Prior experience in manufacturing a plus;
• Proficiency in judgment and problem-solving skills;
• Well-developed communication skills to work with individuals from multiple departments, locations, and customers;
• Ability to demonstrate proficiency with PCs and in using current Microsoft Word, Excel, Outlook, and ERP software;
• Must possess typing skills for accurate data entry;
• Ability to demonstrate proficiency in interpersonal skills including effective collaboration and communication skills; ability to work in a team-oriented environment, showing a positive attitude;
• Ability to adapt to ever-changing work priorities and environment; ability to multitask;
• Attention to detail and high degree of accuracy in all work.

PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.