Community Manager
Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community. Essential Job Duties and Responsibilities
- Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
- Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
- Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
- Have an in-depth understanding of site leasing trends, traffic patterns and product availability
- Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
- Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
- Recommend changes to rents and fees in accordance with market changes
- Review and analyze monthly financial statements
- Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
- Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
- Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
- Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
- Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
- Completes other tasks as directed and assigned.
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