Field Service Representative

Veolia
Burlington, NC

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.


Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.
Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance
expertise on water treatment systems for one of our customers from one of a variety of industries. This
mission critical role involves working on a variety of technologies including, media filtration, wastewater,
softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and
ultrafiltration (UF).

Key Characteristics

  • Conduct maintenance and calibration activities
  • Consult with customer management and operation teams
  • Excellent mechanical know how and problem-solving skills
  • Ensure contract compliance of volume and quality specifications
  • Operate, monitor, and optimize equipment performance

Duties & Responsibilities

  • Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
  • Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Monitor and maintain chemical injection systems
  • Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
  • Enter and complete work orders, purchase orders and PM Plans in Salesforce
  • Daily timekeeping in Kronos
  • Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
  • Other duties as assigned

Qualifications

Knowledge, Skills & Abilities
Required

  • 2 years of experience in Industrial, oil field, refineries, chemical or power generation plants
  • Electrical, chemical, and/or mechanical experience
  • Basic computer skills (email, data entry, online training, EHS reporting)
  • Able to lift 50lbs
  • Ability to pass Background screen and gain access to the protected area of a Nuclear Power plant
  • Willingness and ability to respond to after hours call-out in 2 hrs or less

Preferred Skill

  • Forklift Experience/Training


Education & Experience
Required:

  • High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
  • Current Driver’s License

Preferred:

  • Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, mechanical

Working Conditions

  • 5% travel (training/other site visits)
  • Hot, dirty, loud, moving equipment
  • Working with chemicals for water treatment
  • Working with corrosive chemicals used for Membrane cleaning operations

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace.
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.


****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****


VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Posted 2025-10-30

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