Human Resources Generalist

Market America | SHOP.COM's mission is to provide a system for entrepreneurs to create an ongoing income, while providing consumers worldwide with a better way to shop. Through revolutionary technology and the power of people, we are creating the economy of the future.

Position Summary: The Human Resources Generalist performs a variety of human resources functions to support employees and managers at Market America including payroll reconciliation and processing, HR records coordination, benefits enrollment, and internal publications. This position will promote positive employee relations, customer relations and promote a professional image of Market America.

Essential Function and Responsibilities:

• Serves as a main point-of-contact; interprets various routine HR programs, policies, and procedures to ensure clarity for employees and managers, assists in resolving employee issues
• Establish and maintain employee payroll records and confidential employee data or files, this includes data integrity of HRIS System
• Comply with local, state, and federal payroll regulations and respond to questions and special requests from regulatory agencies
• Assists with the administration of benefits including invoice reconciliation and auditing.
• Verifies computations of timekeepers and research shortage claims
• Conducts onboarding of all new employees, submitting criminal background checks and drugs screens
• Conducts onboarding of all independent contractors and temporary employees; offboarding of independent contractors
• Ensures new hire paperwork is completed in compliance with company policy, federal and state requirements
• Processes invoices for all HR-related expenses, reconciles issues and manages contracts and vendor relationships
• Manages departmental budget spreadsheets for HR-related expenses
• Creates photo ID badges and maintains security access system
• Acts as a resource for various HR special projects
• Assists with Immigration processes and human resources audits
• Addresses employee or customer concerns and/or elevates to the Management team
• Supports the Company’s Safety Programs
• Acts as an ambassador and champion of the company culture, ethics, and values.
• Performs other duties as needed.

Education & Experience:
• High School Diploma, required or equivalent
• Associate Degree, preferred
• Three (3) to five (5) years of Human Resources experience required
• SHRM or HRCI certification preferred
• ADP and Paylocity experience preferred
• Demonstrated experience in managing various levels of employees with different educational backgrounds, work style habits and employment histories
• Demonstrated experience in payroll processing functions
Computer/Communication Skills:
• Proficient use of MS Office programs: Word, Excel, and Outlook, required
• Proficient use of HRIS/Payroll related software, required
• Ability to get along and work with diverse personalities; tactful, mature, flexible
• Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach
• Moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment.
• Ability to establish credibility and be decisive—but is able to recognize and support senior management’s preferences and priorities to advance the organization
• Results and people oriented, with judgment to balance other business considerations
• Service oriented, but assertive/persuasive
Travel:
• Annual conference participation and related travel

Physical Requirements and Work Environment:
• Normal office environment with little exposure to dust and weather conditions prevalent at the time (i.e., cold hot/humid)
• Routinely uses standard office equipment such as computers, phones, cameras, photocopiers, and filing cabinets
• May require visits to the Warehouse area- where employee may be exposed to moving mechanical parts, dust, and mild noise levels
• Regularly required to talk, walk, stand, bend, twist, reach with hands and arms, stoop kneel and crouch
• Raise and lower an object from one level to the another, less than 20 lbs.
• Good (corrected) eyesight and hand/eye coordination
• Prolonged computer work at a workstation

Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.