Full Service General Manager(Tex-Mex Experience)

HC-Resource is seeking an experienced and dynamic General Manager in North Carolina with full-service, high-volume leadership and Tex-Mex concept experience (or strong relevant experience with Tex-Mex menus, margarita/cocktail programs, and service style).

We’ve built a stellar reputation for quality food, strong beverage selections, and exceptional hospitality. We’ve grown significantly since opening our first restaurant in 2004—and we credit that growth to hiring, developing, and rewarding talented leaders. As we continue to expand, we’re focused on bringing in the best people to lead teams and deliver an unforgettable guest experience.

If you have a passion for friendly people, made-from-scratch food, craft beer and cocktails (hello margaritas), and hospitality leadership, we want to talk to you!

General Manager (Tex-Mex | Full-Service) — North Carolina

Responsibilities

• Recruit, hire, train, and develop a high-performing full-service FOH/BOH team known for industry-leading hospitality

• Lead day-to-day restaurant operations with a hands-on presence: floor leadership, guest engagement, and shift execution

• Partner with culinary leadership to support consistent Tex-Mex food quality , speed-of-service, and guest experience standards

• Drive and maintain strong beverage execution: beer, cocktails, and margarita-forward service standards

• Maintain inventory controls to eliminate out-of-stocks and achieve at least monthly turns—especially on bottled beer and liquor where inventory tends to sit longest

• Deliver and uphold industry-leading training, service steps, and team accountability

• Manage employee relations through clear communication, coaching, and leadership styles tailored to individual needs

• Ensure store conditions meet or exceed company goals for cleanliness, organization, and guest-ready presentation

• Analyze financial and accounting reports (sales, labor, prime cost, inventory, trends) and take action to improve results

• Control expenses (food cost, beverage cost, payroll, inventory, cash controls, etc.) to meet or beat budget guidelines

• Post staff schedules within company timelines and ensure proper coverage for volume and events

• Complete recurring tasks on or before deadlines with strong operational follow-through

• Maintain a professional image and culture that reflects the brand at all times

• Deliver excellent customer service—resolve issues quickly and create repeat guests

• Run great shifts: calm, confident leadership with standards, urgency, and positive energy

• Maintain 95%+ on government health inspections and uphold food safety expectations across the building

What we’re looking for

• Proven success leading high-volume, full-service restaurants as a GM (or strong AGM ready for the next step)

• Strong Tex-Mex experience (or closely related concept experience) with the ability to drive an authentic, fun, hospitality-forward guest experience

• Leadership qualities that motivate, coach, and develop a high-achieving team

• Exceptional guest service instincts and a track record of building loyal regulars

• Ability to set teams up for success: lead by example, set high standards, delegate effectively, and develop people

• Commitment to creating a safe, fun, and clean environment where employees thrive and guests recommend you to friends

• Strong operational discipline across sales, costs, quality, hospitality, cleanliness, and speed

• Ensures safety and security of employees, guests, and company assets

• Communicates openly, clearly, and effectively with a positive, solutions-oriented demeanor

What We Offer

• Competitive Salary + Performance Bonuses

• 401(k) Matching – Up to 4% employer match

• Comprehensive Health Insurance – Because your well-being matters

• A unique long-term incentive designed to reward your commitment

Apply Today!