Volunteer Tax Site Leader

Single Stop USA
Charlotte, NC

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Do you have a knack for managing teams and leading them towards a common goal? If so, we have an exciting opportunity for you to make a difference in your community as a full-time Volunteer Tax Site Leader at Single Stop . When you join our Charlotte, NC team, you will oversee the daily operations of the tax site, ensuring that volunteers are trained, supported, and equipped to provide high-quality assistance to our clients.

If you are ready to join a dynamic and passionate team, make a real impact on the lives of others, and grow both personally and professionally, we encourage you to apply! Together, we can make a difference in our community.

WHAT'S IN IT FOR YOU?

In terms of compensation, Single Stop offers competitive pay for this role, with an expected range of $24 - $28 per hour. You will be given great benefits such as medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance.

HOW WE MAKE A DIFFERENCE

We are working to connect the 46 million individuals living in poverty to untapped local, state, and federal dollars and benefits, giving them access to safety net programs and providing a boost up the economic ladder. Fueled by state-of-the-art technology, a world-class staff, and our education and nonprofit network partners, our vision is for every individual to have access to opportunities for achieving the American Dream. Our innovative approach leverages existing financial resources with opportunities for education, counseling, training, and support-a potent recipe for lifelong financial stability. Our mission is to build pathways out of poverty by leveraging partnerships and technology to connect people to existing resources, all through a unique one-stop shop. To achieve this, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

ARE YOU THE VOLUNTEER TAX SITE LEADER WE'RE LOOKING FOR?

  • Bachelor's degree and/or equivalent experience
  • 5+ years of experience in the tax preparation field and strong knowledge of personal income taxes as well as tax law knowledge
  • Strong communication and organizational skills and self-motivation
  • Ability to balance competing priorities and work on multiple tasks, often on a time-sensitive basis

Preferred Qualifications:

  • Management and/or supervisory experience
  • Bilingual (Spanish/English)

Keep reading to see if you're up for the challenge!

AVERAGE DAY AS A VOLUNTEER TAX SITE LEADER

As a VITA Site Coordinator, your pivotal role ensures smooth tax preparation services. You collaborate closely with the Training Manager to set up the site, manage staff and volunteers, and maintain host-site relations. You oversee adherence to procedures, maintain schedules, and facilitate staff training. Privacy and quality control are vital aspects of your role, including daily return submissions and error correction. You ensure necessary publications, distribute IRS Quality Alerts, and manage post-tax season site closures. Your meticulous attention to detail and organization are essential in providing high-quality tax services while adhering to IRS guidelines.

READY TO GET STARTED?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now!

Posted 2026-02-03

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