Hardscape Warranty Specialist

Job Description

Job Description

Salary: $25 - $26 Hourly based on experiencece

MetroGreenscape, Inc. is recruiting an experienced Hardscape Warranty Specialist to support our warranty work in our Charlotte, NC office.

The Hardscape Warranty Specialist meets with the Project Manager onsite to review punch items. Issues are sometimes identified through photos you will take. This role focuses on plant replacements, patio repairs, drainage repairs, and some irrigation system repairs to ensure every project meets our quality standards.

What Youll Do:

• Replace warranty plants, trees, and shrubs
• Repair patios, pavers, retaining walls, stone walkways, fire features, and other hardscape features
• Troubleshoot and repair drainage issues
• Diagnose and repair irrigation systems
• Address punch list items on completed projects
• Communicate professionally with homeowners onsite
• Fix/repair post-installation issues reported by Clients under their warranty period, such as settling stones or failed mortar joints and dead plants

What Were Looking For:

• 2 3 years of experience with planting, plant installation, and repair work
• Experience with pavers, patios, and hardscaping repairs
• Knowledge of drainage solutions and irrigation systems
• Strong attention to detail and pride in quality work
• Ability to work independently and manage daily tasks
• Ability to take photos on a cell phone and use a mobile application with training
• Good communication and customer service skills
• Valid drivers license
• Ability to work some overtime

What We Offer:

$25 - $26 hourly pay rate based on experience

Individual Coverage Health Reimbursement Account

Colonial Life Insurance Voluntary Plan

401(K) Retirement Savings Plan with Company Match

CompanyApparel annual allowance of $275.00

Paid Time Off

Eight (8) Company-paid holidays

Paid Bereavement Leave

Employee Perks

Company vehicle during working hours with a Company credit card for fuel

Monthly phone stipend of $75 to cover the use of a personal phone for business purposes or a Company cell phone

Apply @ Metrogreenscape.com/careers