Front Desk Agent

Holiday Inn Express (HANUMAN LLP)
Lumberton, NC

Job Description

Job Description

Benefits/Perks

  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds
Posted 2026-08-05

Recommended Jobs

Imaging Technician / Production Associate

Starpoint Global Services
Siler City, NC

Job Description Job Description Salary: 12.00 Starpoint Imaging Services is a scanning company with customers in 19 states. Starpoint scans hard copy paper into digital format and we do this 12…

View Details
Posted 2026-07-17

Multimodal Transportation Engineer

Alta Planning + Design
Raleigh, NC

Job Description Job Description Description Alta is looking for a Multimodal Transportation Engineer to join our growing Raleigh office design team. This production-level position is a fantast…

View Details
Posted 2026-03-20

Outlet/ Recycle Associate

Goodwill Ind NW NC Inc
Conover, NC

Job Description Job Description Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excel…

View Details
Posted 2026-06-24

Insurance Representative

Dominque Lesine Agency
Wake Forest, NC

Job Description Job Description (MUST ATTAND INSURANCE LICENSE PROPERTY & CASUALTY)  We are seeking an Insurance Representative to join our team! You will be responsible for expanding the company…

View Details
Posted 2026-06-05

Office Assistant

Pool Scouts of Cape Fear
Wilmington, NC

Job Description Job Description The Office Assistant supports the overall operation of the office, organizing, and coordinating office administration and procedures. Primary responsibilities incl…

View Details
Posted 2026-07-05

Airport Supervisor - RDU

654Limo
Morrisville, NC

Job Description Job Description Salary: Job description: About 654Global 654Global is a premier ground transportation company specializing in safe and reliable transport for commercial …

View Details
Posted 2026-07-03

Adjunct Faculty - TriState - Religious Studies

Gardner Webb University
Shelby, NC

Job Description Job Description The Department of Religious Studies and Philosophy requests the submission of an application for adjunct religion teachers with the TriState/Gardner Webb partnersh…

View Details
Posted 2026-05-29

TUDOR Boutique - Sales Professional

Finks Jewelers Inc
Charlotte, NC

Job Description Job Description TUDOR Boutique - Sales Professional Fink's Jewelers is hiring a Sales Professional to join the team at the TUDOR Boutique in SouthPark, Charlotte, NC. The ideal…

View Details
Posted 2026-07-10

Physical Therapy Assistant (PTA): Dayshift - Oxford, NC

HiredFirst
Oxford, NC

Job Description Job Description Hiring a PTA - Physical Therapy Assistant to work in a healthcare facility in Oxford, NC. ~ PTA - Physical Therapy Assistant ~- Must have at least 1 year of ex…

View Details
Posted 2026-07-17

Machine Operator Weekend Lead

Haywood Vocational Opportunities Inc.
Waynesville, NC

Job Description Job Description JOB TITLE: Machine Operator Weekend Lead START WAGE : $18.50 WORK SCHEDULE: Full Time Weekend Shift: Fri. – Sun. 6:00 am - 6:30 pm TERRIFIC BENEFITS …

View Details
Posted 2026-07-24