Technology Business Systems Consultant (Onsite Hybrid)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technology Business Systems Consultant (Onsite Hybrid) to join our team in Charlotte, North Carolina (US-NC), United States (US).

In this position you will provide support as a Business Systems Consultant on the Platform Stability, Safety and Soundness (PS3) Platform Team aligned with the team portfolio. The focus will be to drive, execute and support practices and innovative solutions that deliver sustainable, stable and mature operations across the Platform organization.

Job Responsibilities Include:

• Liaise with line of business partners, technology teams, and application vendor to

document and troubleshoot issues.

• Lead or participate in providing technology initiatives for simple to moderately complex

business problems within technology business systems

• Contribute to the development of systems and procedures that are both cost effective and meet relevant business requirements.
• Evaluate moderately complex business, operational, or technical challenges that require in-depth evaluation, planning and direction to resolve complex business

problems

• Collaborate and consult with business and technology teams to evaluate and resolve

Issues, provide technological solutions, and manage both project schedules and

• deliverables
• Coordinate communication and information between business and technology teams
• Provide direction and/or guidance to less experienced staff
• Backlog prioritization based on OKR’s and Roadmap priorities.
• Guide agile development teams towards maturity, use of metrics and increased efficiency.
• Acts as a liaison between client area and technical organization by planning, conducting,
• and directing the analysis of complex business problems to be solved with automated systems.
• Engage stakeholders and partners associated with the function
• Collaborate and consult with Product Managers, Analysts, and Delivery Leads
• Backlog prioritization based on OKR’s and Roadmap priorities.
• Guide agile development teams towards maturity, use of metrics and increased efficiency.
• Integrate and analyze data from multiple disparate systems of record, providing summary and detail views
• Create, publish and maintain data in support of Business Intelligence reporting tools (i.e. Tableau, Excel, Power BI)
• SharePoint site support, including custom content and user experience development
• Participation in the design of information and operational support systems
• Drives efficiency and automation of data acquisition and analysis processes
• May assign tasks and/or project resources
• Adherence to Wells Fargo technical process controls and standards

Basic Qualifications:

• 12+ years of professional experience in IT as well as financial industry.
• 5+ years of experience of working in Risk and Compliance of financial domain.
• 5+ years of Data analytics and Business intelligence experience
• 5+ experience to work in Service Now suite of products such as Business Applications
• 3+ years of experience working in managed services model as demonstrated through work, military, or education.

Preferred Skills:

• Management and Incident Management.
• Expertise to work in JIRA, Kanban, to be able to exploit JIRA’s features to efficiently manage the workload for large number of stories.
• An experienced developer who is hands-on with technology and willing to shuffle roles between Python programming, technology risk remediation and team liaison working with developers / engineers to remediate technology vulnerabilities in the cloud environment and servers.
• Well versed with Cloud platforms such TAS, OCP, Google, Azure and have worked in supporting or developing application on containers, Artifactory, Github.
• Ability of performing data analytics, keen eye, and high attention to the minute details of the data, ability to research and troubleshoot data related issues and providing quality and accurate deliverable.
• Excellent verbal and written communication skills, interpersonal skills, stakeholder management.
• Working experience in collaboration tools and document management tools such as SharePoint.
• Self- starter, Go-getter, work with minimum instructions with ability to work in fast paced environment.
• Perform a lead role, interacting with larger teams across geographies coaching and mentoring them as necessary.

• Scripting and automation experience.

• JIRA Automation.
• Experience with data reporting and dashboarding tools such as Power BI, Tableau
• Experience supporting an enterprise-level environment.
• Ability to interact with all levels of an organization, including management.
• Strong team or technical leadership experience.

#INDFSINS

#L1-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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