Senior Patient Recruitment & Engagement Lead
- Acts as a Functional Lead for recruitment and retention strategy and associated initiatives.
- Communicates with the study team including the Project Manager, Clinical Team Managers and CRA's.
- Ensure country and region-appropriate methods are used and requirements met.
- Works to identify potential risks, develops contingency plans and escalates issues as appropriate.
- Acts as Subject Matter Authority for patient recruitment and retention topics in all client communications.
- Tracks metrics and builds progress reports on enrollment targets and provides updates.
- Develops and implements patient recruitment and retention strategies.
- Identifies potential barriers to recruitment and retention and develops risk mitigation plans.
- Works with the client and the study team to identify strategic solutions for the specific protocol/patient population.
- Provides support for proposals and bid defenses around recruitment lead activities.
- Coordinates the quality and performance of third-party providers and addresses issues.
- Works with PPD Finance contact to manage financial matters, ensures invoices are accurate and timely. Oversight for vendor budget.
- Coordinates communication between providers, clients, and the internal study team.
- Collaborates with the Patient Population Science team to ensure that the Diversity Plan is reflected within the greater Study Recruitment and Retention Plan.
- Ensures all client diversity requirements are considered during strategy design and monitored throughout enrollment.
- Monitors patient diversity metrics throughout the study and reports progress to clients.
- Patient Enrollment Optimization:
- Partners with Enrollment Vendor Leads to avoid redundancy of vendor tasks and ensures compliance with the vendors designated activities.
- Gathers feedback from study teams and clients to review vendor performance and provides feedback to the Vendor Relationship Lead.
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous patient recruitment management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years)
- In some cases an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.
- Excellent client-facing and interpersonal skills, with the ability to establish and maintain positive relationships.
- Strong organizational and multitasking abilities, with capacity to handle multiple projects simultaneously and meet deadlines.
- Analytical approach, with the ability to collect, analyze, and interpret data to drive informed decision-making.
- Knowledge of healthcare regulations, patient privacy laws, and ethical considerations in patient recruitment.
- Proficiency in project management tools and software.
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary for typical working hours.
- Ability to use and learn standard office equipment and technology with proficiency.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
- May require as-needed travel (0-20%).
- Must be legally authorized to work in the United States without sponsorship.
- Must be able to pass a comprehensive background check, which includes a drug screening.
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