Security Systems Service Technician

Position Location: This role supports our Raleigh, NC branch location, which serves customers throughout the greater Raleigh, NC area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are i mproving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways.  Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Transform the everyday with us !

Overview of this role:

You'll work with integrated security systems - IP cameras, access control, alarm sensors, and enterprise software platforms - servicing commercial buildings across Raleigh. You'll apply your knowledge of IP networking, low-voltage systems, and structured cabling to maintain and troubleshoot systems built on server/client architecture.

You'll receive training and mentorship, and you'll be the primary technical contact our customers interact with. As a Security Service Technician, you're the face of Siemens - and your technical work and regular customer interaction will help keep their building inhabitants safe.

As a Security Systems Service Technician, you will:

• Support systems commissioning at customer facilities - set up and test new and existing integrated security systems, verify network connectivity and device programming, document configurations and TCP/IP parameters, and communicate system status and deficiencies to customers and your team
• Perform scheduled maintenance through inspections and preventive maintenance on IP cameras, access control platforms, alarm sensors, and software; perform firmware and software updates as required
• Respond to service calls - use network configuration and troubleshooting methodologies along with diagnostic software to diagnose problems, then execute repairs to restore system functionality
• Ensure compliance by identifying and documenting code violations and system deficiencies to ensure all low-voltage systems and structured cabling meet required standards
• Collaborate daily with mentors, Lead Technicians, and Team Leaders to plan your work and develop skills in system programming, system integration, and troubleshooting

You will make an impact with these qualifications:

Basic Qualifications: 

• 1+ years of experience in the installation and/or maintenance of large-scale integrated security systems
• Must be able to demonstrate an understanding of network components and workstation and server operating system management
• Must be willing and able to work in a variety of environments in and around mechanical equipment, including climbing ladders, scaffolds, and high-lift equipment, working in ducts, above ceilings, and in outside/inside/heat/cold/day/night conditions; use hand tools, laptop, email, smartphone, and tablet; differentiate types/colors of wire, carry and move equipment and tools weighing up to 50 pounds unassisted
• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications: 

• High school diploma or state-recognized GED; Associate degree in electronics or related field preferred
• 2+ years’ experience in the installation and/or maintenance of large-scale integrated security systems
• Ability to read/understand design and construction documents
• Knowledge of Software House, C-Cure 9000, Milestone preferred

Ready to create your own journey? Join us today !

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-DRR #Southeast-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse #VeteranCareers #TransitioningServiceMember #MilitarySpouse

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:

The pay range for this position is $49,195 - $84,334 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.