Patient Coordinator (Medical Receptionist)

Overview

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Raleigh , NC team!

How ACCESS PT supports you:

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

Job Position: Patient Coordinator

Job Location: 8300 Health Park, Suite 127 Raleigh, North Carolina 27165

Job Type: Full-Time

Salary Description: $17.50-$18.50/hour, based on experience

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
• Medical receptionist experience a plus
• Medical experience is preferred
• EMR scheduling software knowledge a plus
• EPIC software knowledge is a plus
• Spreadsheet and Word Processing software.

EOE