Independent Building Materials Dealer Seeks Chief Operating Officer (Charlotte)

Brought to you by Schaffer Associates, Your Industrys Inside Source.

August 25, 2022 Schaffer Associates is recruiting for a Chief Operating Officer (COO) for a highly successful independent, family-owned building materials supplier. This leadership position focuses on developing and implementing strategic plans aimed at enhancing key performance indicators, making divisions more competitive and profitable, while upholding the company's core values. The COO will perform duties individually or through subordinate managers.

ESSENTIAL DUTIES & TASKS:

• Define business strategies and objectives, and develop organizational policies as prescribed by the Owner.
• Establish responsibilities and procedures to increase competitiveness and market positioning.
• Prepare and submit comprehensive annual budgets for each P&L unit with input from operating teams.
• Collaborate with teams across markets to meet financial and operational goals, fostering cooperation and unity.
• Make decisions based on metrics provided by the company's information systems.
• Lead and direct staff across departments such as Sales, IT, Marketing, Warehouse, Human Resources, and Installed Sales to enhance customer value, sales, and profitability.
• Maintain and develop vendor programs to increase sales and profitability.
• Provide vision and direction for marketing efforts, leveraging knowledge of retailing, distribution, and installed sales.
• Develop marketing and personnel policies to improve company image and relationships with stakeholders.
• Oversee advertising and public relations strategies, including traditional and social media.
• Evaluate management team performance and their contributions toward company objectives.
• Build talent by developing skills and recruiting for future growth.
• Embrace and promote the company's culture, heritage, and community values.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelors degree from an accredited four-year college or university; MBA or advanced degree preferred.
• Minimum of 10 years of multi-unit management experience in retail LBM, hardware, or similar industries with full P&L responsibility.
• Proven financial acumen with a record of growth and profitability.
• Strong retail experience, preferably in building materials, hardware, installed sales, or related categories.
• Experience in branch management and customer service.
• Experience managing or interacting with retail functions including Purchasing, HR, Finance, IT, and Loss Prevention.
• Demonstrated expertise in strategic planning, budgeting, and execution.