Automotive Service Manager - Johnson Hyundai Wake Forest

Job Description

Job Description

Johnson Automotive is seeking an experienced Service Manager to lead one of our dealership service operations. We are looking for a strong, hands-on leader who knows how to build a team, run a profitable department, create an exceptional guest experience, and establish a culture of accountability and continuous improvement.

The Service Manager will have responsibility for the overall performance of the department, including daily operations, staffing and employee development, technician productivity and shop efficiency, financial performance, customer satisfaction, and manufacturer and dealership standards.

What we're looking for:

• Proven automotive dealership service management experience
• Strong leadership, coaching, and team-development skills
• Demonstrated ability to recruit, develop, and retain a high-performing team
• Solid understanding of service department financials and operational performance
• Strong customer relations and problem-solving skills
• Ability to create structure, set expectations, and hold the team accountable
• A collaborative leadership style and commitment to professionalism and integrity

This is an opportunity for an experienced automotive leader who enjoys developing people, improving operations, and taking ownership of the performance and culture of a service department.

Johnson Automotive offers a competitive compensation and benefits package and the opportunity to grow with an established, family-owned automotive organization.

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

Benefits to look forward to:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid Wellness Programs
• Employer-Paid and Voluntary Life Insurance
• Voluntary Short-Term and Long-Term Disability
• Voluntary Accident, Critical Illness and Hospital Insurance
• Healthcare HSA & FSA and Dependent Care FSA
• Employee Assistance Program (EAP)
• Pet Insurance, WillPrep Services, Travel Aid
• Paid Holidays
• Paid Time Off
• 401(k) with Match
• Referral Program
• Employee Discounts

TAG2 = SERVICE