Tier II System Admin

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

SYSTEMS ADMINISTRATOR SENIOR

Job Description:
Transform technology into opportunity as a Tier II System Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Tier II Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Tier II System Administrators joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.

HOW A TIER II SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

• Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
• Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
• Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
• Utilize mobile device management software to monitor, manage, and secure user mobile devices.
• Build and deploy mobile solutions based on customer requirements.
• Performs intense troubleshooting and problem resolution for multiple locations and networks.
• Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
• Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
• Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot
• Resolves and tracks incidents using a ticketing system.
• Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

WHAT YOU’LL NEED TO SUCCEED:

Education:

• Bachelor's Degree or equivalent experience
• DoD 8570 compliant for IAT Level II
  

Required Experience:

• 3+ years of related experience.

Required Technical Skills:

• MS Windows 7/10 Operating System
• Microsoft Office 2010 or later
• Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
• Experience with VPN technologies
• Experience with virtualization technology (VMware) desired
• Experience with Cisco Call Manager
• Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
• Effective communications and listening skills.
  

Location:

• On Customer Site- Ft Liberty, NC
  

Clearance:

• Secret to Start; must be able to obtain TS/SCI

Citizenship Required

• US citizenship

Physical Demands

• Lift over 35 LBS

Work Environment

• Work environment is a warehouse office

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

10-25%

Citizenship

U.S. Citizenship Required