Americas Operations Manager
- Responsible for developing business action plans aligned with the ELSE Americas and Modernization strategy and targets.
- Monitors action plan implementation and tracks deviations for corrective action.
- Managers operational budget, oversees progress, and determines measures to address cost-related issues as necessary, to manage operations within the allocated budget and resources.
- Ensure a thorough understanding and foster a culture of continuous improvement behaviors, methodology, and processes within the organization.
- Accountable to build an effective, capable and high-performing organization through talent development, reviewing organizational effectiveness, driving competence assessments and continuous skill-upgrades. Guides, motivates and develops the organization. Promote sharing of experience and leading practices in AMERICAS region and shares success stories.
- A University Degree in Engineering (preferably in Electrical Engineering, Industrial Engineering) and/or Business management.
- Minimum 8 years of industry experience, 5+ years of experience in Field Service Operations
- Six Sigma Green Belt will be considered as a plus
- General knowledge of customer products, applications and processes; experience in defining and executing service contracts is an advantage
- Strong leadership skills and end to end operational understanding
- Excellent written and verbal communication skills, fluent English language skills
- Proactive approach, self-motivated, independent working style, strong negotiation and influencing skills and willingness to travel
- Candidates must be authorized to work for ABB in the US
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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