Design Consultant

Job Description

Job Description

Job Title
Interior Design Consultant
Salary Range
37k - 50k
Job Summary
The purpose of this position is to provide the client with Custom Window Treatments,
Blinds and Shades and Interior design services at a fair price while providing positive
and effective service. The Design Consultant will be knowledgeable in creating
window treatments (i.e. Drapes, Valances, Roman Shades, etc.), plus, serving as a
client resource in the selection of Blinds, Shutters and Shades . The Design
Consultant will work closely with the Operations staff to provide the client with
excellent customer service throughout the entire sales process.
General Accountabilities
Educate clients about all products offered: stock and custom window fashions, plus
blinds, shades and shutter options and functions
Recommend products that meet our clients’ needs.
Participate in marketing and training programs and utilize POS computer systems and
technology.
Effectively demonstrate samples and products to clients in the store and thru home
appointments.
Generate quotes in an efficient, timely manner.
Obtain a 50% deposit before placing an order.
Offer a measure and/or installation of drapery products and/or blinds, shutters.
Provide the client with total understanding of any purchase – no surprises.
Provide continued communication with Operations team until the completion of the
project. The Design Consultant is responsible for overseeing all mis-measures,
defective products/product re-order and the communication with the client and
Operations.
Maintenance and follow-up on all pending sales.
Greet and direct all clients as they enter the store and help to meet their needs while
performing floor duty.
Listen attentively to client concerns and refer them to the appropriate team member,
as needed.
Write “Thank You” notes to purchasing customers.
Return phone calls within one business day.
Customer service post-sale: stay in it with the client and Operations team until the
client is completely satisfied.
Maintain a positive, professional attitude.
These are essential tasks & duties but not limited to.
Job Qualifications
Education: High school diploma or GED required; Associates or Bachelor’s Degree
preferred. Sales and design experience preferred. Hunter Douglas experience a plus.
Full-time: 36-40+ hours per week. Store hours are Monday-Friday 11am-6pm and
Saturday 11am-5pm.
Skills
Time Management: Manage contacts and appointments
Basic Computer Technical Skills
Creative: have contemporary interest in home fashion and decor
Interpersonal Skills
Excellent Communications Skills: written and oral
Proven Sales Ability