Customer Success Associate
About Us
We specialise in bringing brands into the physical world, where people can interact, engage, and connect. While we don’t handle logo design or social feeds, we build campaigns that make your brand visible, vibrant, and unforgettable.
Join Tronity Executives and help create memorable experiences for every guest who interacts with our brand partners. As a Customer Success Associate , you’ll ensure visitors feel supported, welcomed, and confident during in-person activities.
Responsibilities:
Provide friendly, personalized assistance to guests during live promotions and events.
Guide customers through product demonstrations and brand interactions.
Help maintain an inviting, comfortable atmosphere throughout each activation.
Listen to guest feedback and share insights with the team to improve experiences.
Support smooth event flow by assisting with basic setup and on-site coordination.
What We Offer:
Training to build confidence in guest engagement and experience management.
A youthful, upbeat environment focused on teamwork and growth.
Opportunities to move into leadership or advanced support roles.
Performance incentives and recognition.
Desired Profile:
Approachable, warm, and attentive to guest needs.
Strong communication with a naturally positive attitude.
Reliable, adaptable, and comfortable in energetic, in-person settings.
Excited to learn and grow with the team.
Be part of a team that puts people first—apply today!
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