Operations Leader - Full Time
- Lead with impact You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
- Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales
- Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
- Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
- Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
- Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all
- Must meet the required minimum number of weekly shifts/ hours
- Full Time: 30-40 hours/week
- Be available during peak retail operations (nights, weekends and holidays)
- Punctuality and consistent attendance
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and ability to prioritize in a dynamic environment
- Excellent communication and interpersonal skills
- Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
- Physically able to lift and carry up to 50 pounds as needed
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