Assistant General Manager (Ashville, NC)
- This opportunity is contingent upon the successful award of a contract***
- Demonstrate analytical capabilities necessary to meet the service and performance requirements of this RFP
- Directs and coordinates activities of dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability
- Assists the General Manager in overseeing the daily operations to ensure smooth and efficient workflow
- Supports the leadership teams in directing day-to-day operations for a business and provides on-going support to staff
- Addresses customer complaints and inquiries in a timely manner
- Assist in the development and implementation of the business strategies, plans, and procedures to achieve organizational goals
- Manage and supervise staff, including hiring, training, evaluation and delegation of responsibilities
- Monitor operational expenses and financial performance to ensure the financial health of the organization
- Coordinate with the GM to ensure projects are completed on time and within budget, enhancing interdepartmental communication and collaboration
- Implement and maintain quality assurance protocols to uphold product and service standards
- Experience with dispatch
- Experience with in-service field supervision
- Experience working with employees represented by a collective bargaining unit
- Ability to read, analyze and interpret financial reports and legal documents
- Ability to calculate figures including interest, commissions, percentages etc.
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Computer literate
- Ability to read, write and speak English fluently
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