Host/Hostess PM - On Call
Responsibilities: • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name • Answer incoming calls to the restaurant and provide appropriate service • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate • Tend to special Guest needs and requests • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the stand). • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Requirements: • Must be able to clearly communicate Guests' needs to servers, bussers, managers, etc. • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests • Must be able to walk and stand during entire shift • Must be able to reach, bend, stoop and wipe • Passion for providing extraordinary service • The ability to thrive in a fast-paced environment Flexible schedule (weekends, holidays) Friday, Saturday, Sunday Required. This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!
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